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Old 07-12-2008, 11:10 PM   #306 (permalink)
erine1881 erine1881 is offline
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Re: MAC FAQ: Back2MAC (B2M)
Quote:
Originally Posted by MissAlphaKitty View Post
Being that I have a MAC pro store just 2 blocks down my street
it's my primary store and have little or no experience at MAC counters

from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program

On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".

So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...

and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...

(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)

the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)

The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...

Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition


-----------------------------

My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting

I'm so confused
this has been answered many times.

at stores, you get a lipstick (lipstick, slimshine, mattene), shadow (regular pot only, no MES or pans) or lipgloss (lipglass, lustreglass, plushglass, lipgelee, or chromeglass), but only if you have your information entered into the computer. if you don't, then you only get a lipstick.

at counters, you get a lipstick (lipstick, slimshine, mattene) only.

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