I've been waiting for this, after you're post yesterday I was looking forward to hearing how your experiances went and I'm sorry to hear that it wasn't so good, but hey at least you were pleased with your eyebrows
I think it was a great idea to go into the stores asking advice about how to make your eyes pop its a great way to find out how nice and friendly the MA's are as wether you like the way they work like their style of how they do makeup etc.
You hit the nail on the head with how I find most (and I say most because I have come across a couple who I really like) MA's in London come across being polite just because they have to be not because they want to be and really enjoy what they are doing which is sad because with a job like a makeup artist esp working for a well known brand like MAC should be polite and helpful because they want to be and are enjoying the job, if not I suggest they chose another career path because working with the public doesn't seem to be for them.
I enjoy my experiance buying MAC much more fun and would probably tend to buy more if the MA's were alot more enthusiastic, the only place I have come across with a few enthusiastic, nice and very friendly (and when I say friendly I mean being friendly because they are and not because they fill they have to) is the counter in H.O.F bluewater.
In my honest opinion the mac expericance is deffo different over here to in America, I've never had so much fun in a store than what I did in Orlando