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Old 05-07-2008, 11:32 AM   #51 (permalink)
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Re: mac makeovers
yah that is right , you have to make a purchase to get the makeover.

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Old 05-07-2008, 12:28 PM   #52 (permalink)
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Re: mac makeovers
LOL WTF??? Not to get a consultation!??? REALLY?

They never told me that when I scheduled my consultation....

Well I guess you could always return the stuff if you wanted to be cheap.

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Old 05-07-2008, 12:47 PM   #53 (permalink)
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Re: mac makeovers
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Originally Posted by Brittni View Post
Well I guess you could always return the stuff if you wanted to be cheap.
Seriously?! This was not cool.

The MUA takes time away to give you a makeover, not being able to sell and possibly sell 3-4x to people just walking up (so they can make their goal and keep their job, seeing as how people are getting laid off left and right because of the economy) and not being able to help other people who may need help. Also when you return the stuff, regardless if you used it or not, it gets tossed away. If it didn't work for you that's one thing but to be wasteful? This is why they have a price hike every year.

Makeovers are a service. Most counters require a minimum purchase. I worked for Chanel and it was 3 items...that's a lot more than $50. Same w/Lauder, Lancome you name it!

MAC is not even charging you for this service. They are pretty much *giving* you product. If you think about it, if you went to get your hair done, you'd spend anywhere from $40-$300 (depending on what's being done) and you'd leave with only your hair done, no products. Get a make-up artist to your house for a wedding or prom and they'll charge you AT LEAST $50 (more than likely A LOT more) and you won't get anything! At least here you get make-up for the money.

Listen baby, IT'S A SERVICE. Don't be rude and return the items you purchased! If you don't like what the artist used, DON'T BUY IT! Buy something else you've been eyeing, if you're there to get a makeover at MAC, you probably already like the products, buy something you like (or need) and don't return it! Don't waste the artists time. That's just wrong.

/rant

If you're just getting color matched, they don't charge. Eye demo--no charge. During the week most places don't charge. Weekends are busy, Fri-Sun it's $50, if you don't like that, go during the week when it's not so busy.

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Last edited by Ambonee : 05-07-2008 at 12:53 PM.
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Old 05-07-2008, 01:09 PM   #54 (permalink)
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Re: mac makeovers
What if you go to an event they have at some department store counters. Is it still a $50 minimum?

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Old 05-07-2008, 01:39 PM   #55 (permalink)
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Re: mac makeovers
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Originally Posted by PaliDNAnge View Post
What if you go to an event they have at some department store counters. Is it still a $50 minimum?
You bet it is. How else will they try to get you to buy the new products they try on you?

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Old 05-07-2008, 01:47 PM   #56 (permalink)
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Re: mac makeovers
I agree with what Ambonee said. I really think its rude for people to go in and just try to get their make up done for the night and not purchase anything. Thats basically wasting the MA's time. If you go in Monday-Thursday, normally its free at counters. Even if you can't spend $50 at the time, get at least something. Come on!! Brush cleaner is only $10.

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Old 05-07-2008, 06:07 PM   #57 (permalink)
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Re: mac makeovers
Quote:
Originally Posted by Ambonee View Post
Seriously?! This was not cool.

The MUA takes time away to give you a makeover, not being able to sell and possibly sell 3-4x to people just walking up (so they can make their goal and keep their job, seeing as how people are getting laid off left and right because of the economy) and not being able to help other people who may need help. Also when you return the stuff, regardless if you used it or not, it gets tossed away. If it didn't work for you that's one thing but to be wasteful? This is why they have a price hike every year.

Makeovers are a service. Most counters require a minimum purchase. I worked for Chanel and it was 3 items...that's a lot more than $50. Same w/Lauder, Lancome you name it!

MAC is not even charging you for this service. They are pretty much *giving* you product. If you think about it, if you went to get your hair done, you'd spend anywhere from $40-$300 (depending on what's being done) and you'd leave with only your hair done, no products. Get a make-up artist to your house for a wedding or prom and they'll charge you AT LEAST $50 (more than likely A LOT more) and you won't get anything! At least here you get make-up for the money.

Listen baby, IT'S A SERVICE. Don't be rude and return the items you purchased! If you don't like what the artist used, DON'T BUY IT! Buy something else you've been eyeing, if you're there to get a makeover at MAC, you probably already like the products, buy something you like (or need) and don't return it! Don't waste the artists time. That's just wrong.

/rant

If you're just getting color matched, they don't charge. Eye demo--no charge. During the week most places don't charge. Weekends are busy, Fri-Sun it's $50, if you don't like that, go during the week when it's not so busy.
LMAO. You need to CHILL on the WHACK ATTACK.

I do go during the week (hence the no charge, maybe it's cause I'm nice and they like me -- plus I buy enough anyway) but regardless...my statement was joking HENCE THE You seriously don't need to jump down someones throat over the internet for a joke. If you want to make a generalized bitchy comment towards everyone, that's fine, but don't direct it towards me next time.

But yes, of course, I do agree that the MUA spends time with you and they do deserve compensation.

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Old 05-07-2008, 06:09 PM   #58 (permalink)
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Re: mac makeovers
not only is it rude, but its theft.

just an fwi, we track returns. if you keep returning, you get flagged, and can no longer return ANYTHING. even if its something that truely didn't work for you, you're stuck with it, all because you conned the company and tried to get a free service that costs very little in the first place.

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Old 05-07-2008, 06:18 PM   #59 (permalink)
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Re: mac makeovers
That wasn't really all that bitchy of her.
That wasn't a "whack attack"
She made a very good, valid point, and IMO she wasn't being bitchy.
She was trying to give you information, because your 'joke' wasn't cool.

Next time, instead of getting all flustered, just accept the fact that you were wrong, and don't try to make it seem like someone else was.

I really don't believe she was the one in the wrong, here..
/end.

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Old 05-07-2008, 06:27 PM   #60 (permalink)
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Re: mac makeovers
Quote:
Originally Posted by Brittni View Post
LMAO. You need to CHILL on the WHACK ATTACK.

I do go during the week (hence the no charge, maybe it's cause I'm nice and they like me -- plus I buy enough anyway) but regardless...my statement was joking HENCE THE You seriously don't need to jump down someones throat over the internet for a joke. If you want to make a generalized bitchy comment towards everyone, that's fine, but don't direct it towards me next time.

But yes, of course, I do agree that the MUA spends time with you and they do deserve compensation.
It was hard to tell that you were joking, even with the smiley face-sarcasm isn't easy to read, ya know? I'm sure she wouldn't have made that comment if she knew you were joking. There are seriously people that share that mindset you were joking about, though.

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Old 05-07-2008, 10:20 PM   #61 (permalink)
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Re: mac makeovers
Quote:
Originally Posted by Brittni View Post
LMAO. You need to CHILL on the WHACK ATTACK.

I do go during the week (hence the no charge, maybe it's cause I'm nice and they like me -- plus I buy enough anyway) but regardless...my statement was joking HENCE THE You seriously don't need to jump down someones throat over the internet for a joke. If you want to make a generalized bitchy comment towards everyone, that's fine, but don't direct it towards me next time.

But yes, of course, I do agree that the MUA spends time with you and they do deserve compensation.
Sweetie I wasn't trying to make a bitchy comment toward anyone. I commented that what you wrote was not cool because like it or not people actually do it. They will come in and spend $50 (even more) and return it the next day. There is a whole thread called "Bad Customers" that talks about MANY situations about customers stiffing MAC and it's artists.

I read your comment and thought to myself, crap! other people think it's cool to do this! They think it's ok. I didn't take it as a *joke* even with a I took it (and felt others might take it) as a "ha! it's okay to do this" kind of comment.

There are new members here at specktra, more and more each day and for them to stumble across a post that reads "Mac Makeovers" and read a comment that says, "just return it" they might think "what a great idea" and do it themselves. It just seemed very irresponsible to me. So I commented. I in no way meant to offend you, and I assure you I was very "chill" when I responded. It just sucks as an artist to see people taking it so lightly when I have to see it every time I work. I'm glad you don't do this and you were joking. It's nice that the MA's like you.

Again, I wasn't trying to make a "bitchy comment" if you had specified that you went during the week and that's why you don't have to spend the $50 then we probably wouldn't be having this conversation. But you said:
Quote:
Originally Posted by Brittni View Post
LOL WTF??? Not to get a consultation!??? REALLY?

They never told me that when I scheduled my consultation....

Well I guess you could always return the stuff if you wanted to be cheap.
so it didn't seem like you knew the answer to the OP's question. You seemed to not know there was a $50 minimum purchase Fri-Sun. However, I assure you, had I known you were joking I would have never even commented back.



Just to let you know this comment was not meant to offend you either. I just wanted to respond because I really had no idea you were joking and needed to clarify why I had made my comment to begin with.

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Last edited by Ambonee : 05-07-2008 at 10:24 PM.
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Old 05-08-2008, 12:22 AM   #62 (permalink)
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Re: mac makeovers
i was planning on buy alot of stuff any way ( at least 75-100) as a gift to myself after i have my baby i figure i might as well get a make over too cuz i never got one

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