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Old 11-16-2007, 08:20 AM   #1 (permalink)
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Perm stuff allergies
Hi

To make a long story short, last night I went to a new salon to get my hair done (cut and color). The girl I had an appointment with was a student, I knew it, it was on purpose because it cost less (about 35$ for the whole package).

She did my coloration, and instead of using vaseline to prevent the color from staining my skin, she didnt use any and told me she would use something good after. She didnt want to make it complicated...

Anyway, last year I had a very big reaction to perm stuff another hairdresser used on my face to remove stain. Basicaly, she forgot to remove it from my face after. The owner of the salon was mad at her and offered me products to compensate (???).

I told this to the girl last night, because I was wondering if she was going to use this product too. She told me yes, and that she would clean it very well after. And she didnt...

After cleaning my hair, I returned to my seat, and with a towel I was cleaning a little bit my face, it was smelling rotten eggs a lot (perm stuff). We went back to the sink to clean it again.

Soooo... this morning I woke up scratching my face to blood. She didnt remove it everywhere. I just don't know what to do with that.

Anybody had a reaction to perm stuff before?
What did you do?

Should I go back to the salon???

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Old 11-16-2007, 01:39 PM   #2 (permalink)
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Re: Perm stuff allergies
Oh definitely, if you experienced a reaction to something and warned her in advance about how to prevent it you should absolutely go back and complain. Hope your face feels better.

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Old 11-16-2007, 01:49 PM   #3 (permalink)
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Re: Perm stuff allergies
i've never had this happen, but i too would go back and complain! you gave her fair warning! once when i was having my hair dyed blonde, some dye must have touched my scalp..i tried to ignore it but within five minutes i yelped in pain and the stylist helped me..i dont know if i could deal with having a much longer reaction!

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Old 11-16-2007, 02:06 PM   #4 (permalink)
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Re: Perm stuff allergies
NO ITS WORST!!!!!!!!!!

I'm battling with the evil right now hahaha
I just can't stand not to scratch... it would feel sooooo good

I called the owner of the salon, and she basicaly told me to go to hell... She said it was my fault, that I should not go to school salons because bad luck can happen.

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Old 11-16-2007, 02:14 PM   #5 (permalink)
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Re: Perm stuff allergies
You should get some compensation. But did you even try to remove any of it when you got home? I know that when someone uses something I'm allergic to (say rubbing alcohol) as soon as they're done and I can wash it off I do it myself just as a reassurance. Next time you go to get your hair done tell them before they start that you are allergic to the cleaner and you'd prefer them to use Vaseline, bring some too just in case they don't have it. If they won't do it that way leave. You're not being forced to get your hair done there.

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Old 11-16-2007, 02:17 PM   #6 (permalink)
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Re: Perm stuff allergies
Oh yeah I know, I should have reacted when she told me that she had ''a good product for it'' but I had a migraine and I was tired so I didnt react...

When I got home, I tried to wash my face without rubbing with a towel, because I knew that some redness would appear anyway.

I can't wait to get home and put on some ice...

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Old 11-16-2007, 03:10 PM   #7 (permalink)
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Re: Perm stuff allergies
Quote:
Originally Posted by Willa View Post
NO ITS WORST!!!!!!!!!!

I called the owner of the salon, and she basicaly told me to go to hell... She said it was my fault, that I should not go to school salons because bad luck can happen.
Ex-squeeze me? What kind of sevice is that? Where is this place in Montreal?
Anywho, I'm sorry to hear about your bad experience hun. It is extremely HARD to find a good hairdresser/salon you can stick to these days.

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Old 11-16-2007, 03:29 PM   #8 (permalink)
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Re: Perm stuff allergies
Its Smarty's on Ontario, near Berri station

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Old 11-19-2007, 10:22 AM   #9 (permalink)
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Re: Perm stuff allergies
So, here we are 4 days later...
My face keeps bloating
I went to the hospital, they gave me some cream and told me to keep taking Benadryl.

This morning it's worst, my eye upperlid is now also bloated


For those of you who dare to take a look, here are pictures of me yesterday.

Watch out, its graphic
http://i5.photobucket.com/albums/y19...ul18nov013.jpg
http://i5.photobucket.com/albums/y19...ul18nov008.jpg

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Old 11-19-2007, 11:20 AM   #10 (permalink)
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Re: Perm stuff allergies
Quote:
Originally Posted by Willa View Post
NO ITS WORST!!!!!!!!!!

I'm battling with the evil right now hahaha
I just can't stand not to scratch... it would feel sooooo good

I called the owner of the salon, and she basicaly told me to go to hell... She said it was my fault, that I should not go to school salons because bad luck can happen.
In that case, I would actually file a complaint or incident report with whatever regulating/licensing agency exists in Ontario. In my state (US), it would be the state cosmetology licensing board. The schools are still held to standards under this board of licensing. The owner is responsible for those students apprenticing under her, and her attitude/response is both unprofessional and potentially unsafe.

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Old 11-19-2007, 11:35 AM   #11 (permalink)
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Re: Perm stuff allergies
I'm waiting for her call
I went to the salon yesterday, an employee was freaking out when she saw what happened. She also mentionned that her boss isn't appreciated by a lot of people...

She said she would call her to tell her what my face looks like and that she would ask her to call me. My bf suggested I wait till tonight and if she doesnt call, to call her on her cellphone.

Here in Quebec (not Ontario), I dont know if we have a licensing board, but I'll try to find it today.

I'm just very worried that it wont stop...
Yesterday I was lucky enought that I only had to wait 45 minutes at the hospital, because there wasn't a lot of people. If I go back, I don't know how long I'll wait

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Old 11-19-2007, 11:18 PM   #12 (permalink)
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Re: Perm stuff allergies
This will sound dumb but make sure you take pictures of each step as proof as what happened. It's a good thing an employee has also seen what has happened. And if the manager/owner of the salon still does nothing get a lawyer. It's causing you bodily harm; discomfort and possibilities of you missing work.

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Old 11-20-2007, 12:18 AM   #13 (permalink)
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Re: Perm stuff allergies
That looks so painful!! I agree, continue to photograph each step and do some research as to the licensing/regulating board and report the injury and the lack of a response from the owner. Please try to keep a record of all contact you've had with her and her response. I hope your face gets better, and that everything works out for you.

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Old 11-20-2007, 12:33 AM   #14 (permalink)