The city I live in recently opened up their first freestanding store, and it's been pandemonium in there since day one....so for those MAs who work at freestanding or pro stores....

Is there a lot of theft that goes on? Sadly, reading about the bad customers in this forum has made me kind of suspicious of some MAC shoppers (but certainly no Specktra-ites!), and it seems like it would be pretty easy to just take a box of eyeshadow and walk out of the store.

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NC30

at the freestanding store at my mall and all the ones ive been to, the MAs have been very watchful and politely remind customers to not go behind the tables and ask if they need help instead.

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I hear people steal testers. gross!

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Seeing the New Kids on Oct 16th!!!

One time when I was getting rung up and someone who I think was a manager was telling an MA that they had caught a guy in the mall who had taken stuff from a lot of the stores including Mac. She had all the brushes he had taken and she was ringing then up to see how much he had tried to take. I'm sure it was a lot considering how much their brushes are.

But I couldn't help wondering how he was able to successfully swipe them. The brushes are near the cash register and would think someone would notice someone lurking over there. But perhaps the were really slammed at the time.

shoplifters are pathetic pathetic people.

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Lol. Surprisingly I have never seen anyone steal something from MAC, at least not at our mall.

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Thieves are usually very clever or at least clever enough not to get caught. It wouldn't surprise me if things do get stolen out of the stores.

At the Dallas & Plano stores, the brushes are (were) along the right-hand wall behind the counter. On a slow day, 2 people were on the floor. I can totally see how someone could swipe them.

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Earn cash back when you sign up and shop online with eBates!!

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NC30

People steal our testers allllllll the time.
We get people stealing new products from time to time (since the drawers are very accessible, if we're busy, it's easy for a person to reach in & take something w/o us noticing.)

But thankfully (or maybe not sometimes), Macy's security cameras are always pointed at us & watched...Since we're the busiest dept in the entire store, they usually catch people that blatantly steal new stuff.

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"Dorks die when bullets hit them. Dorks cry real tears"~Kathleen Hanna

We're the busiest department in the store as well so LP has their cameras on our counter at all times. We get people mostly stealing testers. It's pretty gross. haha.

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myspace - myjam - myculture - myheart

I remember that a girl on myspace had started a thread about how easy it was to steal makeup from counters. When everyone jumped on her, she defended herself by saying they were just testers...

Sick.

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I assume it must be possible as my local freestanding store here in the UK has a uniformed security guard. Bearing in mind that it is quite a small store, but they probably have had problems

can you get arrested for stealing testers?