GENERAL FAQ: Cosmetic Company Outlets/Stores (CCO/CCS) - Page 2

mena22787 · 10-08-2007, 02:16 PM #26 (**permalink**)

does anyone know what their return policy is???

♥MiCHiE♥ · 10-08-2007, 02:33 PM #27 (**permalink**)

Most of them only take new and unused merchandise back for store credit or exchange. Refunds are issued for damaged merchadise.

jilliandanica · 10-11-2007, 05:52 PM #28 (**permalink**)

What are the average prices for items at a cco?

mena22787 · 10-12-2007, 01:32 AM #29 (**permalink**)

i think they vary slightly from cco to cco, but the one at wrentham, ma currently charges:

e/s: $10
quad: $25
blush: $12.25
lipstick: $10
lipglass: $10

ndn-ista · 12-05-2007, 02:50 PM #30 (**permalink**)

Quote:

Originally Posted by ♥MiCHiE♥

These stores are open to the public.

Hey, the CO at Jersey City is not open to the public. I went there this past weekend and they asked for a photo Id of a company you work for in/around the building. =( Any other suggestions?

Switz1880 · 12-05-2007, 05:57 PM #31 (**permalink**)

^^ Hey ndn-ista, where in JC is there a CCO?

soco210 · 12-06-2007, 07:15 AM #32 (**permalink**)

Quote:

Originally Posted by ndn-ista

Hey, the CO at Jersey City is not open to the public. I went there this past weekend and they asked for a photo Id of a company you work for in/around the building. =( Any other suggestions?

That is really unusual. My CCO never asks to see anything, I go to the one in Grove City, PA. Maybe it was a new and uninformed employee? Call them and see if it was a mistake.

ALSO *** does anyone know if the CCO has a corporate number? My friend (who lives in Cali) had a horrible experience there with the manager (she was buying quite a bit of xmas gifts but there weren't even any duplicates let alone 3 of the same) and wanted to let someone know.

Do CCO's have different rules or do they all abide by what EL corp says? I'd be interested to know. Mine doesn't even impose the "only 3" rule.

ndn-ista · 12-11-2007, 08:04 AM #33 (**permalink**)

delete

endlessnot · 12-30-2007, 11:24 AM #34 (**permalink**)

I didn't see this mentioned, so if it is, just ignore.

My CCO (one of them in Atlanta) only allows you to purchase 3 eyeshadows that have the same number on them (like A36). They only do it with the eyeshadows, I think. Does anyone else's CCO do this?

purrtykitty · 12-30-2007, 12:24 PM #35 (**permalink**)

Quote:

Originally Posted by endlessnot

I didn't see this mentioned, so if it is, just ignore.

My CCO (one of them in Atlanta) only allows you to purchase 3 eyeshadows that have the same number on them (like A36). They only do it with the eyeshadows, I think. Does anyone else's CCO do this?

Are you sure it's the number and not the color they are limiting? I'm guessing CCOs are starting to limit how many of the same item one person can buy to prevent resale on e-Bay. That's where most MAC e-Bay sellers buy their stock, and then make huge bucks on telling people it's "Rare", "HTF", or "D/C" when it's really available for a discount at the CCOs. Probably EL's way of making sure they are reaping the profits.

endlessnot · 01-10-2008, 09:41 AM #36 (**permalink**)

Quote:

Originally Posted by purrtykitty

Are you sure it's the number and not the color they are limiting? I'm guessing CCOs are starting to limit how many of the same item one person can buy to prevent resale on e-Bay. That's where most MAC e-Bay sellers buy their stock, and then make huge bucks on telling people it's "Rare", "HTF", or "D/C" when it's really available for a discount at the CCOs. Probably EL's way of making sure they are reaping the profits.

No. I'm positive. You can only buy 3 of a particular lot. However, I have noticed I've been able to buy more than 3 of a lot for anything other than eye shadow.

I've tried selling on ebay before, but, suprisingly, you really can't make much money on the CCO items b/c there is such a flood of the products on ebay.

mustardgirl · 01-28-2008, 07:52 PM #37 (**permalink**)

I went to the CCO in Off Saks 5th (at Block at Orange for those of you in the SoCal area) and the limit that I was told was 3 items per product. So like if I purchased 3 MAC eyeshadows - doesn't matter what 3 - but I can't buy more MAC eyeshadows during that trip (have to come back the next day if I want more). I can purchase other MAC products or other brands in addition to that though - but same rules apply (3 items of the product). I guess maybe it's just dependant on which CCO you go to? I'm sure it's to prevent people from mass buying a bunch of stuff and reselling it.

SuSana · 01-29-2008, 02:52 AM #38 (**permalink**)

Quote:

Originally Posted by mustardgirl

I went to the CCO in Off Saks 5th (at Block at Orange for those of you in the SoCal area) and the limit that I was told was 3 items per product. So like if I purchased 3 MAC eyeshadows - doesn't matter what 3 - but I can't buy more MAC eyeshadows during that trip (have to come back the next day if I want more). I can purchase other MAC products or other brands in addition to that though - but same rules apply (3 items of the product). I guess maybe it's just dependant on which CCO you go to? I'm sure it's to prevent people from mass buying a bunch of stuff and reselling it.

The girls at that one are...ehhh, moody I guess you could say. If you live by Ontario Mills I would suggest going there, the girls are much nicer. I once called Ontario to have a few things set aside, and the lady even called me back because she had some customers to tell me what they did and didn't have. But when I called The Block the girl was rude and said we can't tell you what we have and we can't set things aside. I was like ooook...so yeah, Ontario over Orange definitely. Also at Ontario there is no 3 e/s rule, it's 3 of the same product, so 3 mothbrown e/s, 3 peachykeen blush, 3 prrr lipglass, etc., not 3 blushes, 3 msf's, 3 lipsticks.