MAC FAQ: Back2MAC (B2M) - Page 13

LoveMac26 · 07-08-2008, 03:46 PM #**301** (**permalink**)

Quote:

Originally Posted by animacani

I tought you could choose between either getting an eyeshadow or lipstick?

That option is only available at freestanding stores. At counters you can only get lipsticks.

trulyobsessed · 07-09-2008, 09:16 PM #**302** (**permalink**)

I just returned 12 empty pots of various things...mascaras, eyesahdow, lipsticks and got 2 new eyeshadows! I think its a great program esp the recycling part!!

Ruby Lou · 07-10-2008, 03:54 PM #**303** (**permalink**)

Thanks to ALL of you that recycle! Look at your boxes. See the little symbol? Every one of you are a part of that.

MissAlphaKitty · 07-12-2008, 08:26 PM #**304** (**permalink**)

Being that I have a MAC pro store just 2 blocks down my street
it's my primary store and have little or no experience at MAC counters

from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program

On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".

So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...

and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...

(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)

the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)

The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...

Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition

-----------------------------

My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting

I'm so confused

supercelestine · 07-12-2008, 09:24 PM #**305** (**permalink**)

Hi Friends

,

I wanted to let all of the SOCAL girls (and boy) that the Nordstrom in Horton Plaza still takes the depoted shadows for B2M!

I turned in 30 empties and got the following lippies:

1. Angel
2. Snob
3. Vegas Volt
4. Dubonnet
5. Ramblin Rose

hth

Celestine

erine1881 · 07-12-2008, 10:10 PM #**306** (**permalink**)

Quote:

Originally Posted by MissAlphaKitty

Being that I have a MAC pro store just 2 blocks down my street
it's my primary store and have little or no experience at MAC counters

from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program

On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".

So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...

and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...

(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)

the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)

The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...

Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition

-----------------------------

My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting

I'm so confused

this has been answered many times.

at stores, you get a lipstick (lipstick, slimshine, mattene), shadow (regular pot only, no MES or pans) or lipgloss (lipglass, lustreglass, plushglass, lipgelee, or chromeglass), but only if you have your information entered into the computer. if you don't, then you only get a lipstick.

at counters, you get a lipstick (lipstick, slimshine, mattene) only.

readyformycloseup · 07-17-2008, 11:37 AM #**307** (**permalink**)

OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer.

AdlersMommy22 · 07-17-2008, 12:03 PM #**308** (**permalink**)

Quote:

Originally Posted by readyformycloseup

OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer.

Thanks for asking, I had the same question!

MACATTAK · 07-17-2008, 03:11 PM #**309** (**permalink**)

Quote:

Originally Posted by readyformycloseup

OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer.

Lipsticks only

Rockette13 · 07-27-2008, 04:28 PM #**310** (**permalink**)

PSA: I called the freestanding MAC store on East Oak Street in Chicago and not only will they accept my depotted eyeshadow pots without the metal pans, but I can get ANY eyeshadow, lipstick, or lipgloss even if it is limited edition!!! Holy moly. This is awesome.

It was so funny, though. I talked to one girl who gave the phone to another girl who gave it to another girl who finally answered my questions, but even she had me hold for a while. Lol.

glamdoll · 07-27-2008, 06:36 PM #**311** (**permalink**)

Quote:

Originally Posted by MissAlphaKitty

Being that I have a MAC pro store just 2 blocks down my street
it's my primary store and have little or no experience at MAC counters

from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program

On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".

So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...

and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...

(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)

the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)

The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...

Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition

-----------------------------

My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting

I'm so confused

We had a customer ask about MES for B2M and no, they aren't available for that. So yeah

Moxy · 08-08-2008, 06:08 AM #**312** (**permalink**)

I don't think anyone has posted this for UK yet:

You CAN send in empty containers via regular mail to this address

Richard Varley
Back to MAC Programme
Constellation House
Unit 3
Kite's Croft Business Park
Warsash Road
Fareham
PO14 4LW

along with your choice of free lipstick and provide them a UK address where they send the free lipstick to. Just got off the phone with some lovely Customer Support lady.

Thought it might help some British girls out there if they can't reach a counter or a store for some reason.

babyyygirleee · 08-09-2008, 12:39 AM #**313** (**permalink**)

I dont know if this has been said here, but..

For Canada:
Pro Store - Lipstick, eyeshadow or lipgloss
Regular Stores (counters/mall/thebay) - Only Lipstick