im pretty confused but it might've been mentioned but there's kind've a lot of pages =x but how many b2m products do we need in order to exchange for a new product? and like do we need the same products to exchange for that product? or can we use different b2m products to get a differnet product? hope that makes sense ;x

the answer is clearly stated in this thread. You should go back and read through it (I find it easiest to start at the beginning and scan by using my page down keyboard button).

any 6 items that qualify for B2M (if you don't know what qualifies, prob read through the earlier posts)and at counters you can get a free lipstick (except for Viva Glam)
or if you go to a freestanding MAC store, you can choose a free eyeshadow, lipgloss or lipstick (if you are in their system giving your contact info as is mentioned several posts ago).

You could, but that's a touch shady. The eyeshadow was free, I wouldn't complain too much about it. Use a primer and you'll be fine.

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A couple of people reported on the Livejournal Mac_Cosmetics community hearing during Live Chats or from MAs that depotted empties were no longer acceptable. I don't find anything on MACCosmetics.com. Can anyone confirm this, or is it just the usual lack of uniform policy?

I am getting so excited for Fafi - any ideas if i can B2M for a lipstick form the Fafi collection? I hope so!

yep you can b2m for a LE item. i did it twice with the mattene collection

as mentioned yes you can. i always thought you could only do regular lipsticks but when i asked the MA last night at MAC if i could get an N collection lipstick she said you can get any lipstick/gloss as long as it wasnt a Viva glam.

this makes me SOOO excited!

Just wanted to add my 2 cents to this and say that at the freestanding store near me, I did a recent b2m and got 2 lipsticks and the MA there told me that they were not exchangeable/returnable so I had to make sure that they were my final decision. I would assume that this is the same if I had picked eyeshadows instead - but they didn't mark the bottom of the eyeshadow or lipstick. I don't think it would be possible for me to exchange or return if I didn't like the shade though because they'd ask for the receipt and the receipt shows that they are b2m.

Tbh, I think it's all under the discretion of the management in the store. For example, I went to a freestanding MAC store and got 2 e/s from the Alexander Mcqueen collection w/o a hassle. However when I went to the Pro store they told me that any LE collection with special packaging such as Barbie Loves Mac, Mcqueen, couldn't be used as B2M (which was BS) since I got 2 Barbie lippies as B2M from my local freestanding MAC store. Only because I befriended the MA's, they don't give me a hassle when I bring in like 24 depotted e/s. In other words, if you're a regular at that MAC location...stick with that store, cuz they'll cut you more slack than others. Or if another MAC store says "no" it doesn't hurt to try another store

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my local counter told me lash cases don't count

ooohhh you can b2m & get fafi?? i was under the impression that you couldn't trade for any LE products. good thing i read this thread!

i am very sad now as i thrown away a lot of my empty lipglasses, compact powder and my fluidlines...now i only have 5 empty products to send b2m...

can you b2m the eyelash case thingy?

and can you b2m for a fafi lipstick? i thought you cant since it comes in special packaging?

Sigh......The MAC Free standing stores are giving me hassle about my depotted B2M. Both stored in Hawaii have told me they don't accept it but will do it this time for me. I didn't understand their reason for not accepting it because they told me that when I depot them it won't have magnets. ??It doesn't have magnets in the pots so why do they need the pans? I hope I don't have to buy any eyeshadow pots for awhile. The pots took up a lot o