MAC FAQ: Back2MAC (B2M) - Page 2

Corvs Queen · 01-17-2006, 07:24 AM #26 (**permalink**)

Yeah, it really sucks that us ladies here in Europe don't have the luxeries that the U.S. and Canadian chicas have. I really look forward to going home just so I can do all those things and get all the goodies that we still don't have here. Like at during the first week of December, my husband and I drove to Munich so that I could go to MAC. I was really excited about getting a Shimpagne Mineralize Skinfinish, well I asked about them because I didn't see any on display. And the MA said "What are those?" So, she went to ask another girl about them and she said that they still haven't gotten them in. But at least she knew what they were. God, I HATE IT!!!!

BrownSugar · 01-17-2006, 07:51 PM #27 (**permalink**)

Heres another dumb B2M question - what about the leftover stub of a kohl pencil and the lid? Can that be used?

shabdebaz · 01-17-2006, 10:08 PM #28 (**permalink**)

Nope. It has to be a glass, plastic or metal container.

User20 · 01-26-2006, 06:45 PM #29 (**permalink**)

Question: the wipes holder (that plastic baggy type thing) does that count?

I'm assuming it does from the description, but I just want to check

Pimptress · 01-28-2006, 01:21 AM #30 (**permalink**)

Quote:

Originally Posted by BrownSugar

Heres another dumb B2M question - what about the leftover stub of a kohl pencil and the lid? Can that be used?

Thanks..... I was wondering the same thing... now I know.... crap

I would definately be getting my free l/s soon if that were the case

chiq · 01-28-2006, 10:58 AM #31 (**permalink**)

do they take the plastic caps off the lip and eyeliners too??

Pimptress · 01-28-2006, 02:17 PM #32 (**permalink**)

no they just said no i guess

mel0622 · 01-31-2006, 05:51 PM #33 (**permalink**)

Quote:

Originally Posted by martygreene

Mini sets- the casing PLUS the empty minis, count as ONE empty. Don't ask me why, and please don't shoot the messenger.

if i put the mini lipglass i got from the treasure set in 2005 they wont take it? they want the lipglass and both the lipsticks to count as one?

baby_love · 01-31-2006, 06:10 PM #34 (**permalink**)

what about the tubes that the paints come in??

martygreene · 01-31-2006, 07:09 PM #35 (**permalink**)

some locations take the wipes containers, some do not. That's hit or miss.

Paint tubes are valid.

TwinkPink · 02-12-2006, 11:26 AM #36 (**permalink**)

Quote:

Originally Posted by Corv's Queen

Yeah, it really sucks that us ladies here in Europe don't have the luxeries that the U.S. and Canadian chicas have. I really look forward to going home just so I can do all those things and get all the goodies that we still don't have here. Like at during the first week of December, my husband and I drove to Munich so that I could go to MAC. I was really excited about getting a Shimpagne Mineralize Skinfinish, well I asked about them because I didn't see any on display. And the MA said "What are those?" So, she went to ask another girl about them and she said that they still haven't gotten them in. But at least she knew what they were. God, I HATE IT!!!!

We have Back2Mac in Switzerland. It's not that far away depending on where you live in Germany/Austria

Miss_Behave · 02-12-2006, 11:32 AM #37 (**permalink**)

Quote:

Originally Posted by TwinkPink

We have Back2Mac in Switzerland. It's not that far away depending on where you live in Germany/Austria

I should have gotten into MAC when I still had my bastard swiss ex boyfriend

mspixieears · 02-14-2006, 05:55 PM #38 (**permalink**)

Quote:

Originally Posted by mspicky

Though this website tells you some rules, MAC does not accept all packaging, it depends on the location. If you mail your empties back to them, I suggest you ask first and tell them what you have. It would be bad to send 6 things and only have 5 qualify, they probably will not mail the 5 things back to you. Also, sample size containers do count, if you bought samples packaged like a set, like any holiday set or skincare try-me set. However you must include ALL ITEMS IN THE SET to count as one item for back to mac. If all containers that came with the set are not included, it cannot count as one item.

This is the answer I got from them, i hope the board mods adds this to their info.

after much prodding, I got this response:

Thank you again for taking the time to write to M.A.C.
As we previously stated, the BACK TO MAC program is not available where
regulations prohibit. Therefore, we suggest that all of our consumers
contact you favorite M.A.C location directly to inquire what packaging
materials are accepted at that specific location.
We regret, we do not have a collective list of packaging which is accepted
at this time, due to variations depending on recycling in that area which
you would like to make the packaging exchange. However, the BACK TO MAC
program initially accepted only plastic containers. Now, some of our
locations accept glass as well. Gift sets for color or skin care must
always be complete and count as one return.
We trust the above addresses your concern.
Sincerely,
Suzanne Sheridan
Global Consumer Communications

Sorry, martygreene, but I do feel that this post definitely adds to this thread as a resource regarding the MO of B2M. Hope you don't mind me copying this from a thread in MAC Chat.

mel0622 · 02-14-2006, 07:50 PM #39 (**permalink**)

i think this was already asked before but i wasnt sure. does anyone know if we can get LE/new collection l/s from B2M? (for example the culture bloom collection

)

martygreene · 02-14-2006, 11:49 PM #40 (**permalink**)

LE lipsticks that are NOT in specialized packaging, are eligible for B2M redemption.