I went to a MAC counter today today to purchase a couple items and trade in my 6 empties for a lippie. When I gave the MA the empties, she told me that MAC no longer accepts eyeshadow/blush containers if they don't have the silver pan in them. I told her I had done this many times before and never had any problem, but she said it is a new MAC Policy that came down from corporate headquarters.
I'm REALLY hoping this is just a mix-up, because depotting is the only way I can do B2M, since I never use anything up. Has anybody else heard of this new policy?

Alright, I finally got a response to my email from MAC, and it is totally useless. They don't even mention the metal bits although that is specifically what I emailed about. I have a feeling they just fired off a general response, but here it is anyhow.

Thank you for taking the time to contact us and for your interest in M.A.C.

Because we share your concern about our environment, with the Brand's
inception in 1985 we established the "Back to M.A.C" program: When you have
finished using M.A.C plastic packaged cosmetic items purchased from us,
please bring the containers back to a M.A.C location near you.

Although we cannot reuse these containers for our products, we can make
sure the packaging materials are properly recycled. To credit you for your
good deed, the accumulation of six (6) recyclable plastic containers
entitles you to select one free M.A.C lipstick as our thanks.

Please note: Since 100% of the retail selling price of Viva Glam Lipsticks
is provided to organizations that help people living with HIV/AIDS,
Lipsticks in this series are excluded from this program.

Also, the "Back To M.A.C" program is not available where regulations
prohibit.

We trust the above addresses your concern. We hope that we have the
opportunity to serve you in the near future.

Sincerely,

Tiffany Soriente
Global Consumer Communications

I have tried not once, but twice to turn in depotted e/s for Back2Mac. I was DENIED! Bothe the free-standing store and the Dilliard's counter here in the Tampa Bay area will no longer accept pots that are missing the metal e/s pan portion. ????? They claim that because the pro pans are also accepted as Bck2Mac items, a person could essentially return he 2 seperate parts and get 2 credits for one item. Anyone have any advice???? I have 30+ depotted shadows, and I want my lippies!!!!! If I mailed the items in, would I get credit that way? And if so, does anyone have the mailing addy?

Thanks..... I was wondering the same thing... now I know.... crap I would definately be getting my free l/s soon if that were the case

what about the container that the brush cleanser is in?

I just returned 6 e/s pot empties without the metal pan. No problems at all.

A quick question - empty lipstick containers do count as well right?

yeah they count.

glass, metal or plastic.

Quick question. I was getting ready to throw away an old MAC nail polish the other night. (The kind in the square bottles with ridged cap) And i was wondering if they'd be accepted as B2M??