Cool Heat - Page 7

jasminbarley · 07-03-2008, 11:03 AM #**151** (**permalink**)

*****

melliquor · 07-03-2008, 11:04 AM #**152** (**permalink**)

I ordered Hot Contrast, Love Joy, Sea Me, and the 2 free brushes.

Has anybody every gotten the stuff that said zero?

jasminbarley · 07-03-2008, 11:06 AM #**153** (**permalink**)

*****

melliquor · 07-03-2008, 11:12 AM #**154** (**permalink**)

You know they would. I really hope we get them.

Luceuk · 07-03-2008, 11:12 AM #**155** (**permalink**)

Quote:

Originally Posted by melliquor

They can't charge you afterwards but they might not put them in boxes. I hope we get them for free. I ordered one of each.

I've just look at terms and conditions and can't see anything. So I think they have to give us them

I hope they dispatch them tomorrow, they should then arrive on monday

c00ki312 · 07-03-2008, 07:58 PM #**156** (**permalink**)

nooo it was a mistake. i checked back and theyve removed the brushes but in my bag it says the 181 is £19. damn shoulda pressed the pay button quicker!

JustDivine · 07-04-2008, 07:13 AM #**157** (**permalink**)

I just got an email saying that due to a technical error the order has been cancelled.

But then I got an email recalling that one.....

Then another one repeating the first email!!!

But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

melliquor · 07-04-2008, 07:36 AM #**158** (**permalink**)

Quote:

Originally Posted by JustDivine

I just got an email saying that due to a technical error the order has been cancelled.

But then I got an email recalling that one.....

Then another one repeating the first email!!!

But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

I just checked mine and haven't received an email yet. Did anybody else get a cancellation email?

Luceuk · 07-04-2008, 07:58 AM #**159** (**permalink**)

Quote:

Originally Posted by JustDivine

I just got an email saying that due to a technical error the order has been cancelled.

But then I got an email recalling that one.....

Then another one repeating the first email!!!

But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

I just got exactly the same, it was for my second order (Which included the 189) but not for my first that had the 181se in

They better refund me quickly if they have cancelled the both so I can re order it usually takes them ten days

ritchieramone · 07-04-2008, 08:01 AM #**160** (**permalink**)

I also got the cancellation e-mail, the recall and then the cancellation.

However, there is a code for free delivery in the e-mail but I think it's only for reordering. I thought it was weird though that the whole order has been cancelled rather than just the brush removed from it as they've now effectively lost a sale from me - I only ordered the VAE on a whim and won't reorder it. I would have been happy to have had it had the order gone through but I'm not so bothered about it that I now feel I'm missing it, if that makes any sense.

JustDivine · 07-04-2008, 08:03 AM #**161** (**permalink**)

I've had emails cancelling both orders now but they're still showing on my orders page. I need to check my account...they need to gimme back my money!!

melliquor · 07-04-2008, 08:04 AM #**162** (**permalink**)

I still haven't gotten an email. Hopefully it will go through.

Luceuk · 07-04-2008, 08:06 AM #**163** (**permalink**)

Quote:

Originally Posted by JustDivine

I've had emails cancelling both orders now but they're still showing on my orders page. I need to check my account...they need to gimme back my money!!

Have you just recieved it? I got the first one at 12 ish. I bet they cancel my first order now too.

I'll be really annoyed if they cancel both because the last time I got a refund it took eactly ten days everything could be sold out by then. I won't be re ordering everything if they do.