uk website help

madkitty · 02-03-2007, 02:42 PM #1 (**permalink**)

im presuming if you buy something online and swatch it that it cant be returned? I know it seems a daft question but just wondered

caffn8me · 02-03-2007, 03:59 PM #2 (**permalink**)

You can return it provided that you are within the time limit.

madkitty · 02-03-2007, 05:24 PM #3 (**permalink**)

thanks hun - thats really handy to know...mind you I'd probably feel bad returning anything and just HAVE to keep it LOL

amy_forster · 02-04-2007, 02:37 PM #4 (**permalink**)

Quote:

Originally Posted by caffn8me

You can return it provided that you are within the time limit.

I didn't think you could return if it had been used at all.

caffn8me · 02-04-2007, 03:31 PM #5 (**permalink**)

You best bet is to obtain a sample of the product first to see if you like it. Call customer services and they ought to be able to arrange that. It will save a full sized product being returned and destroyed.

Returned products are never resold but destroyed for safety reasons (they often go straight into the Back 2 M·A·C).

The terms and conditions for online shopping returns are here