Nars's amazing service upgrades

lovelyweapon · 03-11-2008, 04:30 PM #1 (**permalink**)

I'm signed up for Nars's newsletter and they sent me the following email today about their upgrades. I just wanted to share it with everyone:

Quote:

Upgrade Announcement -
NARS Cosmetics

In order to afford you a higher level of service, NARS is pleased to announce that we are now shipping all regular orders using FedEx 3-Day service instead of FedEx Ground. This change will reduce the amount of time it takes to receive your NARS orders by 1 - 3 days, depending upon where you live.

Although we have upgraded from Ground shipping, orders with a sub-total of $60 or more still have no shipping charge. In addition to this change, we have also recently implemented a No-charge return policy: In the event that any NARS product you have ordered does not meet your expectations simply contact us for a customized, pre-paid return shipping label.

Take advantage of these upgrades by visiting NARS Cosmetics soon.
Kindest regards,

Erika Mendez
Supervisor, Customer Care
NARS Cosmetics

“Find your own way, have an open spirit and believe in your own beauty.”
— François Nars

Please note:
- Only items purchased at NARS Cosmetics can be accepted for return.
- These offers may be subject to change.
- NARS telephone orders are can now be placed 9-5 EST: 1-877-788-NARS

I love FedEx and 3-day shipping. Also, free returns? Awesome!

P.S.
I forgot to add that you can receive 15% off using coupon code JUMP10 on purchases of $50 or more. I can't use that right now since I'm broke but I hope that helps someone out there!

Janice · 03-11-2008, 04:59 PM #2 (**permalink**)

I was really happy to get the email announcing the changes too, it definitely makes the line more accessible!

jdepp_84 · 03-11-2008, 05:03 PM #3 (**permalink**)

That is great

♥MiCHiE♥ · 03-11-2008, 06:25 PM #4 (**permalink**)

Yes! And, actually I was surprised at how fast my order was processed and received last time I ordered with NARS (using regular Ground shipping). This is awesome!

tiramisu · 03-11-2008, 09:51 PM #5 (**permalink**)

This is really exciting to me too b/c I usually get my orders within two to three days anyway via ground, so I should get my NARS fixes lighting fast now. Woot!

Oh, and lovelyweapon, thanks so much for the coupon code!! That was awesome to share with us!