I have been seeing a couple people with great FOTD's on here using the pigments from this site. So I ordered on May 5th and of course paypaled the money over without a problem. Then on May 11th, I hadn't gotten any kind of confirmation and could not log into the site to get my order history and e-mailed them about it, the problem logging into the site and the order status. They responded with a "It's taking 8-9 days to process the order and you will get a confirmation" e-mail. So they were well aware that I had inquired about an order and was obviously having problems with the site,.. then I send another e-mail asking about it on Saturday, May 20, and I get a response that their servers went down on May 5th and that they were just now finding out that my order was lost,..... I am just having trouble believing this when I e-mailed them about my problem with the website on the 11th with a copy of my order attached,.. etc,.... Shouldn't they have seen that there was no order that matched that then? I still have no product and the mail has ran today,.. it has been three weeks since I originally ordered. 2 weeks since I e-mailed them about it the first time,. and 4 days since they supposedly sent it out with extras. Am I getting screwed? Has anyone else had problems with getting their product? I really LOVE pigments an I have had good experiences with Pure Luxe and Sweetscents,.. but this is making me a little upset. Am I just over-reacting? Or should I e-mail and demand $$ back?? They really have a couple colors I am interested in,. but now,. I just don't know.

TIA for any help,....

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Puttin on the Glitz
http://www.myspace.com/allthatglitz

"Random thought: I want a toaster that toasts the MAC logo onto my bread. It may only be psychological but it would make my toast taste so much better."

file a paypal claim. you've got to do it within 45 days of the money being sent though.

that's really screwed up of them to give you the run around like that.

i've heard of people on the bpal forum having trouble with them
i really hope the order i placed last week gets to me
ack!

If I do not get it by tomorrow,.. Saturday the 27th,.. (That would be a week since I last contacted them.) Then I am definitely going to send them the e-mail to refund my money and look into filing a claim. I just love pigments and it looks like they have some good stuff,.. this really upsets me.

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Puttin on the Glitz
http://www.myspace.com/allthatglitz

"Random thought: I want a toaster that toasts the MAC logo onto my bread. It may only be psychological but it would make my toast taste so much better."

Update,.. I did finally get my items from them this past Saturday,.. It has however kinda made me wary of ordering off them again in the future.

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Puttin on the Glitz
http://www.myspace.com/allthatglitz

"Random thought: I want a toaster that toasts the MAC logo onto my bread. It may only be psychological but it would make my toast taste so much better."

Did you guys see that BSB has changed it's name to Fyrinnae?

I just got an email from them.

I would like to know if someone has the queen mab pigment from fyrinnae... i don't really understand what kind of pink is!!

If someone has it, can take a picture of the swatch or something?

Thanks

The one I have is a flat baby/carnation pink,.. I would swatch it for ya but my camera bites the big one.

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Puttin on the Glitz
http://www.myspace.com/allthatglitz

"Random thought: I want a toaster that toasts the MAC logo onto my bread. It may only be psychological but it would make my toast taste so much better."

So it isn't like the photo on fyrinnae? it's lighter?

i LOVE this color. i will try and do a swatch for you tomorrow

Oh yikes, I just ordered from them....well Fyrinnae, their new name. I hope I don't have any problems. I didn't order with Paypal though so I'm still protected with my CC in case they don't arrive. :/

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It took me a couple of weeks to get my items from them, and I'm not sure why. They need to improve that, but honestly, I love their Aztec Gold e/s so much, I put up with that crap for it.

As long as it does eventually get there I don't care too much. I was aware that the shipments take a really long time, so it will be worth the wait I hope!

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So far, I love it. I had tried a couple of lighter shades a couple weeks ago.. the Moonstone and Quartz.. but, they were both too light for me. Quartz was waaay too light, but, Moonstone seemed just ever so slightly too light. This time, I got Pyrite, which seems to be a perfect match. I would still like some input from you all, though!

My usual foundation.. L'Oreal Bare Naturale..



And yesterday with the Fyrinnae Superpower mineral foundation in "Pyrite", which is one of the light shades. (Oh, and please ignore how tired I look. I wasn't feeling well at all when I took the pics)..

This was taken in natural light, btw.



The coverage seems really good.. which is a very big deal for me since I have alot of "issues" that I need covered up. It didn't feel heavy at all, nor did it look cakey. The only problem I had with it was that later on in the day, it didn't keep me from getting oily in the t-zone. BUT, I haven't found any foundation that has kept that from happening to me.

Sooo, what do you think? Does the color seem to match well?

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I be Dee

"A Playful Path is the shortest road to happiness." - Unknown
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It looks like you have naturally flawless skin. It's perfect!