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Old 11-12-2006, 07:15 PM   #1 (permalink)
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R.i.p. Aus!
That is right y'all... i don't know if you've heard yet, and I hate to spoil it for you but AUS is officially gone, thrown out the window, never coming back...

)

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Old 11-12-2006, 07:29 PM   #2 (permalink)
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That is the BEST thing that could have ever happened!! NOw if they could just get rid of the IPT...

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Old 11-12-2006, 07:45 PM   #3 (permalink)
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ipt doesnt really have any hold over here... as long as u made ur goal

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Old 11-12-2006, 08:20 PM   #4 (permalink)
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What does AUS and IPT stand for? Whats that?

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Old 11-12-2006, 08:36 PM   #5 (permalink)
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im confused.. what is it?

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Old 11-12-2006, 08:39 PM   #6 (permalink)
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Average Unit sale

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Old 11-12-2006, 09:42 PM   #7 (permalink)
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Quote:
Originally Posted by SARAHluvsMAC View Post
That is right y'all... i don't know if you've heard yet, and I hate to spoil it for you but AUS is officially gone, thrown out the window, never coming back...

)

I have not heard of this, but how sweeeeeeeeet!!!!!!!!

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Old 11-12-2006, 10:11 PM   #8 (permalink)
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Yeah, we were told this too....I don't know that I'm falling for it though. We still have to keep track of it all.

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Old 11-12-2006, 10:11 PM   #9 (permalink)
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You just made my day!!!!! First I heard of it - we were told our AUS was more important than our goal... WOOOHOOO
AUS was bloody destructive. (Lalli - it's the average $$ per sale. The expectation was we should average around 50 bucks per transaction.)
It was *worse* than commission because it was the same pressure to sellsellsell without the financial reward... and answers the question of why we were all cowering under the counter if you just popped by wanted to buy a replacement sponge. It was destroying customer service and getting some artists at the counter up to all sorts of stupidity. Customers shouldn't be punished for wanting to just buy a pencil sharpener, and we shouldn't be punished for helping them.

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Old 11-12-2006, 10:15 PM   #10 (permalink)
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You just made my day!!!!! First I heard of it - we were told our AUS was more important than our goal... WOOOHOOO
AUS was bloody destructive.
It was *worse* than commission because it was the same pressure to sellsellsell without the financial reward... and answers the question of why we were all cowering under the counter if you just popped by wanted to buy a replacement sponge. It was destroying customer service and getting some artists at the counter up to all sorts of stupidity. Customers shouldn't be punished for wanting to just buy a pencil sharpener, and we shouldn't be punished for helping them.
Ugh! I know what you mean. MUAs would literally hide/run away from customers just wanting their Chestnut lip liner. And being the newest permanent kid, some of them would pass their onsies off to me, cause they couldn't mess up their good numbers....but mine were of course ok to run into the ground.

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Old 11-12-2006, 10:16 PM   #11 (permalink)
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i haven't heard this either! but if it is true then "Thaaaaank you!!!

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Old 11-12-2006, 10:30 PM   #12 (permalink)
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Ugh! I know what you mean. MUAs would literally hide/run away from customers just wanting their Chestnut lip liner. And being the newest permanent kid, some of them would pass their onsies off to me, cause they couldn't mess up their good numbers....but mine were of course ok to run into the ground.
LOVED that one. I just flat out refused when that happened to me. They never tried *that* again.

AND hide from the Lipstick displayer... another favourite...or vanish when someone walked up to it.. because most people who do that just want one nice lipstick to brighten their day. Let's all light a candle tonight and pray this is a permanent thing.

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Old 11-12-2006, 10:30 PM   #13 (permalink)
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Quote:
That is the BEST thing that could have ever happened!! NOw if they could just get rid of the IPT...
Word!

I am so glad that they did this. It really was bad for CS. I always thought it defeated the purpose of not having a commission.

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Old 11-12-2006, 10:41 PM   #14 (permalink)
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its definetely true... my manager was at a managers meeting and kim(apparently some VP) told them and there were tears of joy, literally because she said that mac has lost some great artists because of it and its never coming back because we want to focus on artistry and customer service and that is not possible when artists are stressed over AUS all day

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Old 11-12-2006, 11:21 PM   #15 (permalink)
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