Release dates for the UK

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Anitacska

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Sorry to hear that.
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Such a pain this waiting around. I'm sure you'll like it though.

yay! i'm pleased your goodies finally arrived! i'm still wiating!
 

rockin

Well-known member
Mine finally arrived today! I really like everything I got (Martha and Gesina l/s and Beatrix l/g), and wore Gesina with Estee Lauder Gold lipgloss on top to the school Christmas fair straight away! Very nice!
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What is the name of the gold lipgloss, please? I'm on the lookout for a sheer gold lipgloss to wear over red and fuchsia lipsticks, and recommendations would be very welcome.
 

Anitacska

Well-known member
It is called Gold, it was part of last year's Christmas collection, so a LE I'm afraid. You could try Instant Gold lustreglass though. Other than that Goldirocks dazzleglass? I'm probably not the best person to ask though. Hopefully someone will have lots of ideas.

 

LMD84

Well-known member
ok so what sucks is that my package did not arrive even though when tracking it the status was out for delivery! so bloody annoyed! but what can i do other than ring up and moan in the morning?! boo!
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LMD84

Well-known member
sorry it's me again! i swear i am about to loose it with mac and dhl! i'm trying to be nice and polite on the phone but mac keep fobbing me off... or tried to at least! they tried telling me that my package has been held up due to the weather. i asked why it was out for delivery since the 4th then. mac said it couldnt be delievered because of the weather so it went back to the depot. i said when that happens it tells you that on the tracking. and as for it not being able to be delieverd we have had dhl arrive every day even though the weather is bad! because they deliver stuff to my shop for worky things. she then went silent and said that because the saturday was the 4th it wasnt delieverd that day - i said wrong again because dhl turned up to deliver something my a work mate - granted the guy came in his own car and with his wife in it - but we still had a dhl delivery. she then says that guy in the car should have had my black box - why give me the run around then?!? i knew it should have been here by now! they are going to call me back with what they can do. so far i'm not impressed with mac customer service - never got my other b2m lippie for those who remember either!!
 

Anitacska

Well-known member
Oh that really sucks Lou! My package came on Saturday, so no reason why yours shouldn't have been delivered then. Also I can't believe you never got your B2M lipstick, that's bloody scandalous!
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sorry it's me again! i swear i am about to loose it with mac and dhl! i'm trying to be nice and polite on the phone but mac keep fobbing me off... or tried to at least! they tried telling me that my package has been held up due to the weather. i asked why it was out for delivery since the 4th then. mac said it couldnt be delievered because of the weather so it went back to the depot. i said when that happens it tells you that on the tracking. and as for it not being able to be delieverd we have had dhl arrive every day even though the weather is bad! because they deliver stuff to my shop for worky things. she then went silent and said that because the saturday was the 4th it wasnt delieverd that day - i said wrong again because dhl turned up to deliver something my a work mate - granted the guy came in his own car and with his wife in it - but we still had a dhl delivery. she then says that guy in the car should have had my black box - why give me the run around then?!? i knew it should have been here by now! they are going to call me back with what they can do. so far i'm not impressed with mac customer service - never got my other b2m lippie for those who remember either!!
 

LMD84

Well-known member
well with the b2m thing i just gave up - i spent ages on the phone as well as sending various emails to get nothing back. just really annoying. and mac still didnt ring me back. i called them at about 3pm and they said they were still trying to get hold of the driver that had my package. doh!
 

Anitacska

Well-known member
Have you tried ringing DHL directly? Mind you, I e-mailed them on Friday to ask about why I hadn't had my package (the driver picked it up on Thusday morning) and they e-mailed back yesterday to let me know it was delivered on Saturday. Not much help really.

well with the b2m thing i just gave up - i spent ages on the phone as well as sending various emails to get nothing back. just really annoying. and mac still didnt ring me back. i called them at about 3pm and they said they were still trying to get hold of the driver that had my package. doh!
 

LMD84

Well-known member
yeah i called dhl yesterday who told me they had no ifomation at all. i was on hold for ages to be told to bugger off essentially! i've still heard nothing from mac. i shall call again in the morning if nothing has happened tommorow. this is bloody stupid :(
 

LMD84

Well-known member
Any news, Lou?

well i called mac at 9am - however they said they were still trying to track the package. i said it wasnt good enough and that they needed to re-send my stuff - including finding another digna lippie. they said they would see what they would do - they could post the package before noon and it would arrive to me tommorow morning. they said they'd call me back. but by 3pm nobody had!! so i called again and a woman said they found my package and that it was being delieverd today... guess what hasnt arrived! pissed is not the word!
 

Anitacska

Well-known member
That's just ridiculous.
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to Mac!

well i called mac at 9am - however they said they were still trying to track the package. i said it wasnt good enough and that they needed to re-send my stuff - including finding another digna lippie. they said they would see what they would do - they could post the package before noon and it would arrive to me tommorow morning. they said they'd call me back. but by 3pm nobody had!! so i called again and a woman said they found my package and that it was being delieverd today... guess what hasnt arrived! pissed is not the word!
 

LMD84

Well-known member
well the package arrived today... finally! i called them at 9am and spoke to a bloke. i told him how annoyed i was that i have been fobbed off, never called back and just generally not had good service. he said he'd make sure the package was delievered today and that he would call me to update me. luckily he called back assuring me it would arrive and it did! phew! so i posted off the gifts and hopefully they wil get to my secret santa before xmas! :)
 

Anitacska

Well-known member
Halleluya!

well the package arrived today... finally! i called them at 9am and spoke to a bloke. i told him how annoyed i was that i have been fobbed off, never called back and just generally not had good service. he said he'd make sure the package was delievered today and that he would call me to update me. luckily he called back assuring me it would arrive and it did! phew! so i posted off the gifts and hopefully they wil get to my secret santa before xmas! :)
 
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