UK Release Dates Discussion - All Brands Welcome!

rockin

Well-known member
There's not much gone up on the HoF site - nothing new for hours now. I did try calling them, and got passed from pillar to post, never actually managing to speak to anyone who knows what is going online today. I had hoped to have been able to buy this morning and head into town to do my 'proper' shopping this afternoon, but that won't be happening now
 

MrsB

Well-known member
Sorry Nazia, didn't realise you'd ask about shipping, I'm just curious for when that pink shadow pops up :)
 

Anitacska

Well-known member
Yeah, they said that at the counter. :( maybe I should order Black Line and Lord It Up, I don't own those two. Not that I don't have enought eyeliners in literally every colour. :)

So it seems like the Pearlglides aren't permanent for us, which is really disappointing. They're coming up as LE on the MAC site.
 

rockin

Well-known member
I just asked HoF on Twitter when the rest of the collections will be up, and got this reply

"Hi there - the new collections are slowly filtering through. A few new products are currently online..."

Slowly filtering through - what do they mean by that - today, tomorrow??
 

cyho88

Active member
seriously???? slowly filtering through? ==" we don't have all day!!! Why are they so slow?? Debenhams put everything early morning!! Why can't they?? Hope it goes up soon.
 

rockin

Well-known member
seriously???? slowly filtering through? ==" we don't have all day!!! Why are they so slow?? Debenhams put everything early morning!! Why can't they?? Hope it goes up soon.

I feel like telling them their filter must be blocked
 

mmc5

Active member
Debenhams have told me Viva Glam Nicki will be up on the 6th March, next Tuesday. Seems strange to bring out Ricky but not Nicki?
 

Mac-Guy

Well-known member
Debenhams have told me Viva Glam Nicki will be up on the 6th March, next Tuesday. Seems strange to bring out Ricky but not Nicki?

It was the same in the US. Nicki came earlier than Ricky. It was about a two week delay.
 

Anitacska

Well-known member
I bought Nicki today in HoF and they had both Nicki and Ricky.
shrugs.gif


Debenhams have told me Viva Glam Nicki will be up on the 6th March, next Tuesday. Seems strange to bring out Ricky but not Nicki?
 

MrsB

Well-known member
Survey10 code for shipping worked when I tried it 2 days ago! HTH.
Thank you :) I just live chatted as I was getting impatient for Supersweet from Chen Man, apparently it's either a tech or distribution glitch or it won't be launching....she'll email me once she knows. I hope it's coming, it looks a cute neutral. In other news, got paid yesterday and so far....£££, triple figures on cosmetics. I may have to go give myself a stern talking to, after I've opened my goodies tomorrow of course :eyelove: it's definitely an addiction...but there are worse things right?!
 

MrsB

Well-known member
Okay, MAC just emailed me. The distribution team have confirmed that Supersweet for Chen Man won't be coming to the UK :(
 

cyho88

Active member
but i called HOF store today and asked if there was any in-stock. and supersweet is still in stock????
 

MrsB

Well-known member
Just relaying what Danielle from MAC emailed me after I'd enquired about it via MAC chat. She said that's why it's not available via MAC.co.uk or on any of the distributionist websites. Though I have no counter near me to check so can't speak for stores.
 

SNJx

Well-known member
Did anyone else have a problem with their Debenhams order today? I ordered early this morning when everything was put on the site, I ordered Runaway red l/s, Force of Love l/s and Florida Cremeblend I didn't have any problems checking out I received my confirmation e-mail and also received a dispatch e-mail this afternoon, two hours later I received an e-mail saying I was being refunded for Force of Love l/s. I got in tough with Debenhams and they said they have been having problems with their website today, it's letting people select items which are out of stock.

Cannot fault Debenhams customer service though! A lovely gentleman rang me and told me he was getting a store to send me the lipstick and also only charged me £9.72 for it and free delivery :) Lets just hope my refund for the first one comes through and my items actually arrive!
 

Nik88

Well-known member
Spent a large portion of my day at work refreshing macs website waiting for MW, then got upset when it came up all sold out, slightly happier when it turned to coming soon and now just fed up its taking so long. Im falling out of love with mac everytime a new collection comes out, there just seems to be a bit of a mess getting things sorted and giving clear messages :(
 
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