aBeautyFairy
Active member
The same thing happened to me, and from what I've been reading in the thread, a few other people. I called UPS and they told me the package never made it to their truck and I should contact the sender asap. I called MAC and they told me I would have to wait 10 business days and call back to open an investigation. The CS did tell me that usually results in the products being resent by next day air. Sadly, I think the employees at the fulfillment center have gotten wise to the value of limited edition items and are taking things to sell on Ebay, I hate to think this way but so many issues on this forum alone, imagine how many "mistakes" of this type have been made overall. I hope you get your order very soon, it takes away from the excitement of the launch but I'm still very excited for everyone that got their goodies.I can't believe my Prom Princess blush hasn't arrived yet! Got shipping notice email on Sunday around noon. Checked the p.o.box this morning. Nothing. My tracking still says 'Electronic Shipping Info Received' dated Feb. 3. Uggghh!!! I figured it should've at least arrived this past Wednesday or Thursday.