RiRi Hearts MAC Summer Collection (June 18, 2013)

[destine2grow]

Finally received an order confirmation! I had to order on my iPhone! My iMac and iPad was just waiting!

 

[goldensunsetfl]

I placed an order for Riri Boy at 11:11, but it was canceled under the MAC site. Under my paypal acct., it still says pending. Now, I'm just waiting for the cancellation email.

 

[Serenityy]

It just a really good example of why new members need to participate in the community not just jump it & go all crazy on us. I've seen them pop in JUST to solicit their blogs first thing, or others that pop in soley to flame members.

Like the amount of new members that came in just to snap on some of us was ridiculous...

 

[Richelle83]

• [h=5][/h] [h=5]Thank you so very much for cancelling my order, I really do appreciate that. Waited patiently like everyone else, the lipsticks had the add to bag option so I did just that. But because this option appeared before 11am I am being penalized for your F'up. Thanks for the great customer service you have shown me by not even sending me an email to notify me of the cancellation. Great work MAC.[/h] Like ·
  
  
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    MAC Cosmetics Hi Richelle! We apologize for the inconvenience. Our servers are working hard to get the new RiRi collection in your hands. Thank you for your patience!
    Like · Reply · about a minute ago
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  

I meant to say 12pm but whatever. Ugh I really dislike their responses.

 

[erine1881]

I'm on a roll! Been going for 6 hours now!!!

 

[BeautyByLele]

Ya'll know MAC is like crack to some people . . . ..Hahaha And when they can't get the fix they start tripping out doing all sorts of crazy and evil things !!!!!!!!!! LOL

 

[Miss M Monroe]

Damn my pre launch order was cancelled damn but I ordered the lipsticks again just in case so I got everything thank goodness

 

[shontay07108]

Like the amount of new members that came in just to snap on some of us was ridiculous...

I hate when, in any situation, a person goes well if it was you... Actually, no. You don't know how I'd feel and you'd be wrong anyway. If I was late to the party and others found a loophole and ordered, I would not see it as fair that their orders were cancelled. Even if I missed out.

 

[Mizani]

I LOVE Burberry Bright Poppy! I don't love the $30 price but I love the formula and the color. Plan on getting more from that line BUT I have to order online or go 100 miles to a store that carries the brand. I actually had to order Bright Poppy directly from Burberry because I couldn't find it on Nordstroms site

Yeah, it costs more but no hassle. lol And really, you couldn't find it online at Nordstroms? I ordered it from there myself back in either February or March. Hmm...

 

[Serenityy]

I'm on a roll! Been going for 6 hours now!!!

Idk how you do it but you go girl!

 

[miss0annette]

• [h=5] [/h] [h=5]Thank you so very much for cancelling my order, I really do appreciate that. Waited patiently like everyone else, the lipsticks had the add to bag option so I did just that. But because this option appeared before 11am I am being penalized for your F'up. Thanks for the great customer service you have shown me by not even sending me an email to notify me of the cancellation. Great work MAC.[/h] [COLOR=999999][COLOR=3B5998]Like[/COLOR] · [/COLOR]
  
  
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  • [FLOAT=LEFT] [/FLOAT] [FLOAT=RIGHT] [/FLOAT] MAC Cosmetics  Hi Richelle! We apologize for the inconvenience. Our servers are working hard to get the new RiRi collection in your hands. Thank you for your patience!
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I meant to say 12pm but whatever. Ugh I really dislike their responses.

Girl. I had a conversation with CS. She could not say anything all she kept saying was I'm so sorry. You did nothing wrong. It was a glitch in our system. No duh I did nothing wrong! Lol What a mess.

 

[Copperhead]

I feel like I have wasted a perfectly good day!

You know that's kind of why I'm waiting before I call them. Even though my status on the site says cancelled, I haven't received a cancellation email nor has the money been put back yet. I'm giving them until tomorrow to see if anything changes before calling.

 

[KrystalAnne]

• [h=5][/h] [h=5]Thank you so very much for cancelling my order, I really do appreciate that. Waited patiently like everyone else, the lipsticks had the add to bag option so I did just that. But because this option appeared before 11am I am being penalized for your F'up. Thanks for the great customer service you have shown me by not even sending me an email to notify me of the cancellation. Great work MAC.[/h] Like ·
  
  
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    2 people like this.
    
    
    
    
  • 
    
    
    
    
    
    
    
    
    
    
    
    
    
  • 
    
    MAC Cosmetics Hi Richelle! We apologize for the inconvenience. Our servers are working hard to get the new RiRi collection in your hands. Thank you for your patience!
    Like · Reply · about a minute ago
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  

I meant to say 12pm but whatever. Ugh I really dislike their responses.

That's all they have to say? ha

 

[snowbunny22]

I just checked mine and the orders at 9am & 11am got cancelled, the one I finally placed around 2 says pending though hopefully since that one was after 12 and from the waiting room it doesn't get cancelled.

 

[Debbs]

I just called my SA to put in my fall order. She died cracking up. I was serious as hell tho. I told her I don't kno what it will consist of really but whatever I want to ensure that i do get. She jokingly called me crazy however promised that she got me! I was told that customers were coming in the store asking the associates to order for them

 

[snowbunny22]

also for my cancelled orders before 12 they haven't sent me an email about it or taken the credit card authorizations off yet, but I know that part will prob take awhile. I had to look at the status of each order in my account to see that they got cancelled.

 

[Serenityy]

Actually, no. You don't know how I'd feel and you'd be wrong anyway. If I was late to the party and others found a loophole and ordered, I would not see it as fair that their orders were cancelled. Even if I missed out.

So true.
What killed me was the girl who referred to some users who were using multiple platforms such as iPhones, computers, etc. to place orders as idiots, like who do you think you are?

 

[brittbby]

So true. What killed me was the girl who referred to some users who were using multiple platforms such as iPhones, computers, etc. to place orders as idiots,  like who do you think you are? 

Omgggg I died lol! I was like "come again" hahahahahaha

 

[elegant-one]

I'm on a roll! Been going for 6 hours now!!!

and here we all thought you were in pain at the dentist

 

[Serenityy]

I just called my SA to put in my fall order. She died cracking up. I was serious as hell tho. I told her I don't kno what it will consist of really but whatever I want to ensure that i do get. She jokingly called me crazy however promised that she got me! I was told that customers were coming in the store asking the associates to order for them

You're lucky to be close to your SA. I should really make friends with some in my area!