B2M - Read before posting questions about Back to MAC.

Belladonnastrap

Well-known member
Every single one I own
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Chic
Daintycake
Oolong
Capricious
Flitter
Madame B
 

cinnamongurlee

Well-known member
not too many...i save my empties for when i am broke and need a pick me up, but i have accumulated this HUGE collection of empties...just in case. here are some of the ones i have gotten over the last few years:

faux, myth, syrup, capricious, hot tahiti, charismatic, plumful, taupe...that is all i can think of off the top of my head
 

Oonie

Well-known member
I'm so MAD!!!

I went to my MAC counter today to buy a CCB and turn in some containers for l/s.

I picked out Fucshia Perfect and Hush CCB and Jest and Eden Rock for the B2M l/s, they were out of Coconutty.

Well I get home like a kid with new toys and look in my bag and what do I see?


The (2) l/s BUT Fantastic Plastic and Luna CCB!

I called the store and they do have them in stock. They are somewhat similar but not that close in color. I am guessing that's how the mistake was made. I have the receipt, it's untouched and I can exchange it at another MAC counter near my office. I called and they have it. It's just the inconvience of it all and not being able to play with my new toys.
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I should have checked before I left the counter but I have never had this happen to me before.

Also question. I know the Viva Glam l/s cannot be used for the B2M but does that include Glam too? When I asked her did she have it she said what's the number after it. I thought she meant the batch number so that is what I gave her. *shrugs* ANd then she said I would have to pay for it and it wasn't part of the B2M.

I'll see what they say at the other counter tomorrow.
 

askewchick

Well-known member
That has happened to me twice in the last month. The first time was for a concealer when the MA insisted he knew better what shade I wanted. I asked for the shade I'd been using for years and he insisted I use another (totally wrong for me). I asked for my original, but lo and behold, when I got home the concealer was in the shade he insisted on. I went back the next day and exchanged it.

Just last week I went in for Headliner lipglass and ended up with Heartthrob in the bag when I got home. Super frustrating.
 

rouquinne

Well-known member
Re: I'm so MAD!!!

Quote:
Originally Posted by Oonie
I know the Viva Glam l/s cannot be used for the B2M but does that include Glam too? When I asked her did she have it she said what's the number after it. I thought she meant the batch number so that is what I gave her. *shrugs* ANd then she said I would have to pay for it and it wasn't part of the B2M.

ALL empty containers can be returned for the Back to MAC program.

but you cannot get any Viva Glam lipsticks OR VG5 lipglass as part of the program - they MUST be bought!

does that help???
 

Oonie

Well-known member
Re: I'm so MAD!!!

Quote:
Originally Posted by rouquinne
Quote:
Originally Posted by Oonie
I know the Viva Glam l/s cannot be used for the B2M but does that include Glam too? When I asked her did she have it she said what's the number after it. I thought she meant the batch number so that is what I gave her. *shrugs* ANd then she said I would have to pay for it and it wasn't part of the B2M.

ALL empty containers can be returned for the Back to MAC program.

but you cannot get any Viva Glam lipsticks OR VG5 lipglass as part of the program - they MUST be bought!

does that help???


Thanks. That's what I thought too. I was just trying to get Glam not any of the Viva Glams. I think she must be new.

I went to the other counter I frequent and got the CCBs that I wanted. But the high is gone. Buying make-up is like a high for me I guess. I was not as excited.
 

iiifugaziii

Well-known member
another quick B2M question!

i was wondering... for all of you gals that depot your eyeshadows and stuff... do you take the entire pot (along with the melted part that was holding the eyeshadow) back to exchange for a lipstick? or do you just take the empty pots back?
 

V2LUCKY

Well-known member
I take mine back empty. I usually throw away the melted part but I have taken a few in w/the melted part too. :p
 

MACForME

Well-known member
OMG! I took my friend to MAC last month, she bought a lipglass and a studio fix compact. She did NOT open either until maybe a week later.. The Lipglass had a wand, but nothing on the end of it, like the spongey applicator fell off, the compact, taken straight out of the BOX is broken! The part where you press to open is just broke. UGHH!
 

mspicky

Member
back 2 MAC specifics you should know

Though this website tells you some rules, MAC does not accept all packaging, it depends on the location. If you mail your empties back to them, I suggest you ask first and tell them what you have. It would be bad to send 6 things and only have 5 qualify, they probably will not mail the 5 things back to you. Also, sample size containers do count, if you bought samples packaged like a set, like any holiday set or skincare try-me set. However you must include ALL ITEMS IN THE SET to count as one item for back to mac. If all containers that came with the set are not included, it cannot count as one item.

This is the answer I got from them, i hope the board mods adds this to their info.

after much prodding, I got this response:

Thank you again for taking the time to write to M.A.C.
As we previously stated, the BACK TO MAC program is not available where
regulations prohibit. Therefore, we suggest that all of our consumers
contact you favorite M.A.C location directly to inquire what packaging
materials are accepted at that specific location.
We regret, we do not have a collective list of packaging which is accepted
at this time, due to variations depending on recycling in that area which
you would like to make the packaging exchange.♥ However, the BACK TO MAC
program initially accepted only plastic containers.♥ Now, some of our
locations accept glass as well.♥ Gift sets for color or skin care must
always be complete and count as one return.
We trust the above addresses your concern.♥
Sincerely,
Suzanne Sheridan
Global Consumer Communications
 

Star

Well-known member
Hmmm. Never thought of that, but it makes a lot of sense. In Canada, some things are stamped "return for refund" in certain provinces, but not in others.
 

iiifugaziii

Well-known member
Hi! Different BACK2MAC Question !!! Am I allowed to take like (18) or so empties in for 3 lipsticks/? I have been depotting my entire collection and I wanted to take them in for the new line of belle azure lipsticks
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Can I do this? Or do they only allow one at a time?
 

moonrevel

Well-known member
Quote:
Originally Posted by iiifugaziii
Hi! Different BACK2MAC Question !!! Am I allowed to take like (18) or so empties in for 3 lipsticks/? I have been depotting my entire collection and I wanted to take them in for the new line of belle azure lipsticks
smiles.gif
Can I do this? Or do they only allow one at a time?


I don't know if there is a limit, but if there is, 18 empties for 3 lipsticks is not it. When I did my first depotting, I took in 24 empties and got 4 lipsticks with no problems, so, yeah, you should be fine.
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