I wouldn't trust putting it on hold, either. But I paid for it over the phone and it's shipping for free tomorrow! Luckily, because it was at a NM not even in my state.
She was really wonderful and nice. After the 4th call or so, I had down exactly what I needed to ask. The lady who originally picked up at this location said they didn't have it, but that she was not the Chanel rep, (who was out to lunch) and would have her double check the stock and call me back. In about 20 minutes they called back and said they had one left!! I can't wait for it to come in. The swatches on the internet look beautiful.