Dose of Colors

Dolly Snow

Dolly Snow

Moderator
v0ltagekid said:
So I was pretty upset Dose of colors hadn't sent me a confirmation of my order, or anything. I tried calling and emailing them and no response, so I opened a paypal dispute.  Two seconds later I had a confirmation of order from them.... Funny Dose of Colors...  :/  All I want is my package.  edit: They answered: [COLOR=333333]Hello, Your order is in reversed status. We can either give you a full refund or ship the package today. Let us know what you would like us to do. To get the packages shipped you will have to close this Paypal dispute so the funds get released. You will get an automated email with tracking info[/COLOR] [COLOR=333333]-----[/COLOR] [COLOR=333333]I hope they ship it today, I'm seriously upset about this :/ ugh[/COLOR]
Click to expand...
I'm sorry you had an issue with them. I hope they do ship it out today for you!
 
shontay07108

shontay07108

Well-known member
I just got my Kiss of Fire. It's beautiful. I don't really need any of the other shades, but I get excited about good lip stains. Maybe Berry Me and Merlot, but not right now. I've spent a lot of money this week. Plus, a certain website I ordered from decided to double charge me, so I'll wait for that mess to settle. :eek:hboy:
 
Vineetha

Vineetha

Well-known member
v0ltagekid said:
And just like I expected, I cancelled the paypal dispute and they did NOT send me the tracking as promised.
Fabulous.
Never ordering from them again.
Click to expand...
i did not receive any confirmation mail or a tracking email but did get berry me today!! wow they really handled it poorly!!
ohboy.gif
I hope you get a mail soon!!
 
Vandekamp

Vandekamp

Well-known member
v0ltagekid said:
So I was pretty upset Dose of colors hadn't sent me a confirmation of my order, or anything. I tried calling and emailing them and no response, so I opened a paypal dispute.  Two seconds later I had a confirmation of order from them.... Funny Dose of Colors...  :/  All I want is my package.  edit: They answered: [COLOR=333333]Hello, Your order is in reversed status. We can either give you a full refund or ship the package today. Let us know what you would like us to do. To get the packages shipped you will have to close this Paypal dispute so the funds get released. You will get an automated email with tracking info[/COLOR] [COLOR=333333]-----[/COLOR] [COLOR=333333]I hope they ship it today, I'm seriously upset about this :/ ugh[/COLOR]
Click to expand...
I guess money talks. Lol. I hope you get your order soon. My stuff arrived today. I got Merlot and Berry Me.
 
CarmenK

CarmenK

Well-known member
Vineetha said:
i did not receive any confirmation mail or a tracking email but did get berry me today!! wow they really handled it poorly!!
ohboy.gif
I hope you get a mail soon!!
Quote: Originally Posted by Vandekamp


I guess money talks. Lol. I hope you get your order soon. My stuff arrived today. I got Merlot and Berry Me.
Click to expand...
Are you ladies liking Berry me? I finally get mines on Monday I hope I love it
 
Vandekamp

Vandekamp

Well-known member
CarmenK said:
Oh wow! I'm so sorry this is happened to you :eek:hboy:  have you tried contacting them again?  Are you ladies liking Berry me? I finally get mines on Monday I hope I love it
Click to expand...
I do like it. I thought it would be darker though but when I line the lips with Nightmoth it is perfect.
 
v0ltagekid

v0ltagekid

Well-known member
CarmenK said:
Oh wow! I'm so sorry this is happened to you
ohboy.gif
have you tried contacting them again?

Are you ladies liking Berry me? I finally get mines on Monday I hope I love it
Click to expand...
Yea I contacted them before the end of the day and emailed them, asked them where the shipping confirmation was or tracking number, since they promised it.
But no response..

I am so pissed. Seriously if u can't send it to me, that's fine, I will wait, just tell me how long.
For effin sakes, I waited months for them to restock the stupid color.
If I had known, I would have just ordered it from Naimie's, I placed an order there the other day.
 
nikkideevah

nikkideevah

Well-known member
v0ltagekid said:
So I was pretty upset Dose of colors hadn't sent me a confirmation of my order, or anything. I tried calling and emailing them and no response, so I opened a paypal dispute.  Two seconds later I had a confirmation of order from them.... Funny Dose of Colors...  :/  All I want is my package.  edit: They answered: [COLOR=333333]Hello, Your order is in reversed status. We can either give you a full refund or ship the package today. Let us know what you would like us to do. To get the packages shipped you will have to close this Paypal dispute so the funds get released. You will get an automated email with tracking info[/COLOR] [COLOR=333333]-----[/COLOR] [COLOR=333333]I hope they ship it today, I'm seriously upset about this :/ ugh[/COLOR]
Click to expand...
I was going to file a dispute too.. But I held out. I actually got the package Tuesday and the tracking info magically emailed Christmas Eve smh I will go to naimes now that I'm in LA or try to order with Ricky's NYC going forward
 
Vandekamp

Vandekamp

Well-known member
v0ltagekid said:
Yea I contacted them before the end of the day and emailed them, asked them where the shipping confirmation was or tracking number, since they promised it. But no response..  I am so pissed. Seriously if u can't send it to me, that's fine, I will wait, just tell me how long. For effin sakes, I waited months for them to restock the stupid color. If I had known, I would have just ordered it from Naimie's, I placed an order there the other day.
Click to expand...
I'm sorry you are still going thru this maddening ordeal. I have personally vowed to not order directly from them again because I so hate their website. I will order from Naimie the next time.
 
v0ltagekid

v0ltagekid

Well-known member
Vandekamp said:
I'm sorry you are still going thru this maddening ordeal. I have personally vowed to not order directly from them again because I so hate their website. I will order from Naimie the next time.
Click to expand...
Yea if I don't get my tracking by Tuesday, i am filing a dispute and getting my money back.
I have no patience for this, I've waited since the 18th... that's just bad business
 
Vandekamp

Vandekamp

Well-known member
v0ltagekid said:
Yea if I don't get my tracking by Tuesday, i am filing a dispute and getting my money back. I have no patience for this, I've waited since the 18th... that's just bad business
Click to expand...
I would publicly air your unhappiness with Dose of Color everyday on IG. Believe me they will take notice IMMEDIATELY. They will definitely make things happen even if they have to overnight a duplicate order to you to get you to stop saying bad things about their company. Try it. Take advantage of the beauty of social media.
 
v0ltagekid

v0ltagekid

Well-known member
Vandekamp said:
I would publicly air your unhappiness with Dose of Color everyday on IG. Believe me they will take notice IMMEDIATELY. They will definitely make things happen even if they have to overnight a duplicate order to you to get you to stop saying bad things about their company. Try it. Take advantage of the beauty of social media.
Click to expand...
I didn't want to be that person, but I just posted on their latest picture.
Thanks :)
 
v0ltagekid

v0ltagekid

Well-known member
Dolly Snow said:
Keep us updated. I hope it works...fingers crossed
Click to expand...
makeupbyanna DMd me directly on instagram...
She said she would call me this morning to update me on where my order was and apologized... so... yay for an answer, but I hope she does follow up.

Thank you V, it worked hahaa... it was fast, it took her like 20 minutes to message me lmao
 
You must log in or register to reply here.

Latest posts

Top