So I finally picked up my package at the leasing office today and to my surprise my Oxblood lipstick was not in my box
All my lip pencils arrived from the pencilled in collection and it even shows Oxblood on my order forum. I called Customer Service and after being on hold for 5 minutes she tells me that theres nothing that they can do about it since the lipstick is sold out and that they would issue me a credit. And then she goes on to say that the collection would be in stores tomorrow. So I basically went through all that trouble to order Oxblood for no reason.
I'm really upset and I've never had an issue ordering from Mac but this has just turned me off completely.