Guerlain Christmas 2015

YarahFlower

Well-known member
Whaaatttt?
Girl... :cry: I just placed another order on Nordies just in case!
Noooooooooo!!!!  We will all pray to the makeup gods that they find it!
Thank you :hug:
When I get home, I'll sacrifice a sample or two...that worked to get Ernie's CL swatches loaded. :haha:
:lol: I needed that laugh!!! :haha: totally got a visual!!!!
:shock: NOOOOOO! I hope they just get delivered doll!
Thank you Elegant-one :heart:
 

JerseyGirl

Well-known member
So, I just got off the phone with Sephora CS :lecture: :sheep: it did NOT go well at all. The cs rep had a hair flippin bad attitude! She said that I shouldn't read complaints about the flash shipping on the internet because all you people that have had complaints were wrong & when you have called to complain, you found out that you had hazardous materials in your order that delayed the shipping & then you apologized to them because you were wrong :shock: She admitted that the warehouse chose the wrong shipping for my $$$ powder but its still only ONE day late  :huh:   I said that is not flash shipping & she just repeated her line. I will send an over-view email to Sephora myself after that conversation :eek:hboy: & told her I would be doing so because of her attitude.
So...they screw up and there is no way to make it up to you? That is horrible CS. And her attitude is NOT acceptable. Attitude is everything....
 

boschicka

Well-known member
So, I just got off the phone with Sephora CS
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it did NOT go well at all. The cs rep had a hair flippin bad attitude! She said that I shouldn't read complaints about the flash shipping on the internet because all you people that have had complaints were wrong & when you have called to complain, you found out that you had hazardous materials in your order that delayed the shipping & then you apologized to them because you were wrong
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She admitted that the warehouse chose the wrong shipping for my $$$ powder but its still only ONE day late
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I said that is not flash shipping & she just repeated her line. I will send an over-view email to Sephora myself after that conversation
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& told her I would be doing so because of her attitude.
I had to go back and re-read b/c this is just disgusting. Like we're a bunch of dummies. I'm a makeup junkie AND a scientist. I know what is hazardous and will slow my shipping down. I also know terrible customer service. Geez, Sephora is just killing it this year!
 

BamBam

Member
I am relatively new to Guerlain, but after my first taste of the quality makeup there was no going back. And so today I picked up my first holiday collection purchase ever and my first meteorite balls ever! I've been reading the forums for a while now and I have to thank you ladies for helping me so much even though you didn't realize it. I can't wait to start using my new products. I got: the meteorite pearls and the eyeshadow/blush palette.
 

awickedshape

Well-known member
Girl... :cry: I just placed another order on Nordies just in case! Thank you :hug: :lol: I needed that laugh!!! :haha: totally got a visual!!!! Thank you Elegant-one :heart:
Glad they were up on Nordies!
Has Nordies gotten rid of samples?  Poo cash back, no samples, and very very similar colors has me questioning this purchase...
What, now? Aww I emailed Nordies and they replied: "Thank you for reaching out to us. We definitely have not gotten rid of our Smart Sampling Program! We are working very hard to get these re-published, so they are active on our site as soon as possible. This should be resolved by midnight tonight! We are happy to place an order for you via Live Chat or over the phone if you would like. We can also send samples separately if you placed an order and the samples were unavailable."
 

karlaedith

Well-known member
I should! I must be the only person in the world that doesn't do facebook :dunno: :haha: Aww, :frenz: I want to get a set of balls for my Daughter in law, but I wanted to try them myself first.
you are not alone, i dont have facebook and when i tell my family or friends i dont have and i dont like facebook they look at me like i have two heads
 

omohegbe

Well-known member
waiting for this to get on Saks so i can use my giftcard
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. but all of y'all pics and swatches are so pretty.
 

GreenEyedAllie

Well-known member
It is the pink to end all pinks! I LOVE this and LOVE Rouge G (this was my first)!!!! Will totally buy velvet matte to have 'backup' of this shade in different formula. Waiting for it to appear on Sephora, though.
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I was in the shade for the swatch, so maybe not helpful. Judge based more on full face pic.
 

jennyap

Well-known member
Its here!!! everything is so much more prettier in person !!
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(Meddy : I had a hard time getting the blush tier from the palette to open
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)

Pic Spam Ahead!!








Stop it! You're making me want the palette too
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Quote: Originally Posted by GreenEyedAllie

It is the pink to end all pinks! I LOVE this and LOVE Rouge G (this was my first)!!!! Will totally buy velvet matte to have 'backup' of this shade in different formula. Waiting for it to appear on Sephora, though.




I was in the shade for the swatch, so maybe not helpful. Judge based more on full face pic.
Gorgeous! I'm so getting this
 

elegant-one

Well-known member
you are not alone, i dont have facebook and when i tell my family or friends i dont have and i dont like facebook they look at me like i have two heads
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Thanks goodness, I thought I was an internet freak or something
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My life is just so busy, plus other than here I'm a fairly private person and I just do not have time for one more thing. I am not a fan of facebook at all.
 

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