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Hi everyone. I went to the salon last Friday and asked for a chestnut brown in my usual light brown hair, and ended up with black! I really, really hate it and so I called the salon and they said they could do a "soap cap" for me (which I guess is bleach mixed with shampoo) to lighten the...

Hey everyone -- this is actually my first post, so Hi! Anyway.. yesterday I went to the hair salon and my regular guy gave me highlights (he said he was going to add a pop of color to my look, and I thought that meant shine or something) anyway, I ended up liking it at the salon, and now I...