Re: Back 2 MAC Information - Please read before posting on B2M
You just need the e/s pot, not the pan the e/s is in. Don't let anyone tell you otherwise.
My friend and I actually had the experience of a MAC SA refusing to take 6 e/s pot empties because they didn't have the pans w/ them, which was just pure BS. She even got her asst. mgr. to come out and refuse to take them. So my friend got mega pissed, asked for the DM's #, which they refused to give out b/c the chicken sh#@s were scared.
So my friend managed to go to Nordstrom on a day when the Bay Area and NW mgr. were there, and told them everything. They were pretty miffed to say the least, let her have whatever she wanted from Rushmetal and Flashtronic, and gave her their business cards and personal cell phone #s. I hope those 2 MAC SAs got what they were asking for.
The moral of the story: Don't let a MAC SA tell you that the e/s pans are needed for a B2M, b/c it's just plain BS. She and I won't step in that FS anymore, in fact it kind of turned me off MAC for awhile. And if they give you attitude, just ask for Ashley's #. She's in charge of the NW US region and big on CS.