B2M - Read before posting questions about Back to MAC.

lara

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by mslips
so can you return 6 depotted shadows for a mineralize eye shadow?

Call your local store to check.

My gut feeling would be no, you can't get a mineralized eyeshadow with B2M. Standard products only.
 

Susan

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by mslips
so can you return 6 depotted shadows for a mineralize eye shadow?

Someone on LJ did a live chat and posted it today, and was told that you can do B2M to get a mineralized eyeshadow. I am hopeful, but will only believe it when I actually get them and see others getting them as well. It may be another case of calling or asking at your specific MAC stand-alone store.
link
 

jaimelynn83

Member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by V2LUCKY
I take mine back empty. I usually throw away the melted part but I have taken a few in w/the melted part too. :p

BUT do I need to put the eyeshadow pan back into the pot before I return it?
Or can I just take the empty de-panned pot with out the label on it since it's on my shadow in my palette??
 
Re: Back 2 MAC Information - Please read before posting on B2M

You just need the e/s pot, not the pan the e/s is in. Don't let anyone tell you otherwise.

My friend and I actually had the experience of a MAC SA refusing to take 6 e/s pot empties because they didn't have the pans w/ them, which was just pure BS. She even got her asst. mgr. to come out and refuse to take them. So my friend got mega pissed, asked for the DM's #, which they refused to give out b/c the chicken sh#@s were scared.
So my friend managed to go to Nordstrom on a day when the Bay Area and NW mgr. were there, and told them everything. They were pretty miffed to say the least, let her have whatever she wanted from Rushmetal and Flashtronic, and gave her their business cards and personal cell phone #s. I hope those 2 MAC SAs got what they were asking for.

The moral of the story: Don't let a MAC SA tell you that the e/s pans are needed for a B2M, b/c it's just plain BS. She and I won't step in that FS anymore, in fact it kind of turned me off MAC for awhile. And if they give you attitude, just ask for Ashley's #. She's in charge of the NW US region and big on CS.
 

dmenchi

Well-known member
Re: B2M might cost you more than you think...

Quote:
Originally Posted by astronaut
Oh don't give me that hippie recycle to save the earth crap, I just want my free lipglass! Gimme gimme gimme gimme gimme!
th_drool.gif


lmao.gif
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your honest! And Crazy!
 

dmenchi

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by littlemitzik
You just need the e/s pot, not the pan the e/s is in. Don't let anyone tell you otherwise.

My friend and I actually had the experience of a MAC SA refusing to take 6 e/s pot empties because they didn't have the pans w/ them, which was just pure BS. She even got her asst. mgr. to come out and refuse to take them. So my friend got mega pissed, asked for the DM's #, which they refused to give out b/c the chicken sh#@s were scared.
So my friend managed to go to Nordstrom on a day when the Bay Area and NW mgr. were there, and told them everything. They were pretty miffed to say the least, let her have whatever she wanted from Rushmetal and Flashtronic, and gave her their business cards and personal cell phone #s. I hope those 2 MAC SAs got what they were asking for.

The moral of the story: Don't let a MAC SA tell you that the e/s pans are needed for a B2M, b/c it's just plain BS. She and I won't step in that FS anymore, in fact it kind of turned me off MAC for awhile. And if they give you attitude, just ask for Ashley's #. She's in charge of the NW US region and big on CS.


It's really stupid that some accept it some don't. I acctually had a SA tell me they only need the silver pan , because that's the part they recycle- so when i asked about pro pans ,he said oh we can't accept those??? he obviously was a little confused! But it's true the whole "primary packaging' must be returned !
 

Navessa

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

i am not near a counter so i would be doing b2m via snail mail. anyone have experience w/ it? are they picky? can i mail my depotted e/s for b2m?
thanks!
 

Winthrop44

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by Navessa
i am not near a counter so i would be doing b2m via snail mail. anyone have experience w/ it? are they picky? can i mail my depotted e/s for b2m?
thanks!


I do it by mail all the time and have very recently used the pots from my depotted e/s successfully.
smiles.gif
 

noahlowryfan

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

when they say bring back 6 empties, can i bring back like 1 of each item that can be B2M. (ex. 1 eyeshadow pan, 1 paint tube, 1 fix+ bottle, etc...)
 

rabideloise

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by noahlowryfan
when they say bring back 6 empties, can i bring back like 1 of each item that can be B2M. (ex. 1 eyeshadow pan, 1 paint tube, 1 fix+ bottle, etc...)

Yes, I B2M'd with 2 shadesticks and 4 shadows and that worked fine. They didn't even look at them, as long as they're all MAC and not paper boxes, then you're fine
smiles.gif
 

obbreb

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

I had 24 empties that I B2M today and the SA didn't even check it. I had them all in a MAC plastic bag and she just placed them in their recycling bin or something. I got my 4 In 3D lip glasses and I'm so happy!
 

MAC_Whore

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by Turquoise917
Will they accept lipsticks that come in the old packaging?

Yes
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sitasati

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

What about those teeny tiny eye pencils that are left over and you can't sharpen them anymore? Can those be returned too?
 

Danapotter

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Dana: Hello Amy!
Amy: Hello Dana!
Dana: Can Nail Lacquer bottles be used for b2m?
Amy: Yes, they definitely can!
Dana: Thank you very much!

Hope this helps!
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erine1881

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by sitasati
What about those teeny tiny eye pencils that are left over and you can't sharpen them anymore? Can those be returned too?

nope. only twist-up pencils.
 

silverbelle282

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

okay, i have a question and i hope i've asked it in the correct place and that someone will be able to help me out.
smiles.gif

a year ago, an ma told me about B2M and said that pro pan refills counted.

then, six months ago, when i brought one in for B2M, another ma ( ma #1 no longer worked there) told me no, they do not count. but, i've saved them anyway. i know that a bunch of posters on this thread have gotten different responses for the stores around them.

i wanted to know if anyone has been able to B2M pro pan refills at any counters or freestanding stores in the NYC/Long Island area? even though the ma's at my store are nice, they're confusing.

also, has anyone to date had any luck mailing in pro pan refills and receiving lipsticks for B2M?

thanks guys
smiles.gif
 

Babycakes

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by jamiemeng
can I return lipglass with some of the color in it. Thx


Yes you can..I tried to turn in depotted mac eyeshadows,and they wouldn't accept them @ the freestanding mac store,but did @ nordstroms..weird.
 

erine1881

Well-known member
Re: Back 2 MAC Information - Please read before posting on B2M

Quote:
Originally Posted by jamiemeng
can I return lipglass with some of the color in it. Thx

containers do not have to be empty when you turn them in for b2m.
 

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