can i return mac cosmetics without the box and receipt?

[yahjaira]

i recently bought a matte bronzing powder and when i swatch/ apply i does not show any color or pick up any product. Sadly i dumped out the box and the receipt can i at least exchange.

 

[EllenZ]

I doubt you can do anything without the receipt. Not entirely sure though, hopefully someone on here will have a definitive answer for you.

 

[erine1881]

Unfortunately you're out of luck. You have to have at least the receipt if you bought it at a freestanding store, the box with the return sticker or the receipt if you bought it from a macys or nordies, or the receipt if you bought it from any other department store. Otherwise there's no proof of purchase.