Coco sold out. :(

[PrettyKitty]

Now I'm really sad. I called on the Pro #, COCO IS SOLD OUT.

We have a Pro Card and I order the same day as the release date and we can't have what we want?? Hello? That's because everybody else can order online before us!!

I'll have to complain about that... Or order it from my MAC Pro and pay the 10$ more...... If they still have it!!


Grrrrrrrrrrrrrrrrrrrr!!

And I had too choose others products because I didn't had the 150$ for free shipping. So I ordered stuff I didn't really wanted.

 

[PrettyKitty]

I write a letter to MAC. I kind of feel bad to complain again (I already received a broken blush and they send me a new one), but hey, I'm so disapointed.

Its not fair to make it available online, and us with PPID card have to wait, so yes, 2 days after, some items are already sold out.

I wish they'll change it, at least make it available for us when its available on the website!

I only called 3 hours after it was 'really' released!

 

[user2]

PrettyKitty: My lovely MA will call me right after the collection arrives @ the store so if you want me to get one for you just let me know it!

 

[Star]

I bought CoCo this morning (as well as Deckchair and Provence) because I was afraid it would be sold-out when I go for my makeup tomorrow.

I also picked up Fluidline in Shade for the same reason.

This constant running out of stuff situation is getting out of hand.

 

[Belladonnastrap]

Sigh. I just got this email:

Dear KARYN

Thank you for your recent purchase at M.A.C. Online.

Regrettably, we are unable to fulfill your order for the following item(s) as it is temporarily out-of-stock. We expect to ship the item(s) below within two weeks. If you wish to cancel the shipment of any item, please contact us at 1-800-588-0070. We will ship any non-canceled item(s) as soon as it is available, with no additional shipping charges.

*M540-64 PIGMENT-DECKCHAIR 1 18.50

Please be assured that you will not be charged for any canceled or unshipped item(s). When the item(s) becomes available for shipment, you will receive a confirmation via email with the shipping details.

Sometimes I wonder if MAC really understands just how quickly we tend to pounce on new stuff! I guess I'll just run to one of the local NYC stores and see if any have Deckchair and if they do grab it from them and then cancel that part of the order...

MAC will send the other stuff though right? *worried that she might not get her Shade & Coco now*

 

[Chelsea]

im so so so glad i ordered it online ASAP. Sorry kris

<3

 

[Jillith]

Aw, how frustrating. You might call the Dallas store, I just bought coco there about an hour ago. (214) 360-0990

And I don't know if you can use your ppid with them, but last I knew macys.com still had all the new pigments.

 

[foreveratorifan]

I'm so lucky! My friend Marta pulled one of each of hte pigments for me, and is holding all the stuff I want to try (cause I probably will buy it all, at least the LE stuff this month!!!)

If anyone wants samples of Coco I can definitely make them for you....let me know....if I wind up buying it! She said there was only 2 left at the counter here in Des Moines!

 

[glittergoddess27]

Plenty of Coco at the Indy Store Keystone at the Crossing when I was there at lunch time, it is only 3 now,...

 

[Sanne]

I'm intending too sell some pigmentsamples soon, and I'm going those three too. I really don't understand why MAC makes the jars so large, and so expensive, why don't they make jars of only half of the current size, and cut the price in half too.
I have 11 pigments that are still filled to the top, and I have most of them longer than 6 months! I'll finish them when I'm 90!

 

[PrettyKitty]

I expect an answer tomorrow!

I've called the MAC Pro Store near me (1 hour from where I live), when I was at work (I can't do that when I work..... You know now how I want Coco??

ops: ). So they still have it, and will save it for me. Yay because I was already planing to go to Montreal in May, but I'll have to wait 3 weeks to have my Coco.

The lady didn't understand why they are sold out, she have a lot of Coco pigments in the store!

Okay, so now I'm okay, I'll have my stuff.

But I still wait for the answer, because that could happen AGAIN with another collection. I would be very sad if I call and some of the Belle Azure stuff is already sold out the day they are released.

 

[jamiemeng]

how rude that coco is already sold out. Thx

 

[joytheobscure]

I will check at the dillards in Salina KS tomorrow (not sure if they have a mac counter but if coco is in I'll pick another one up for anyone lacking. Somehow I doubt if there is a mac counter there b/c that town isn't that big. I know the Oklahoma City Pen Square Mall Mac counter still had a lot of madam B colors and that was two weeks ago I'll go there by the end of the month and look too.

 

[dawnmelissa]

i got coco and deckchair from macys.com...i checked earlier today and all 3 were still in stock...i wish i would have been able to order all of them from the mac site when i placed my order, but they were already out, i ordered the 2nd day they were online, i wanted to get home from work in the morning and order so i could look and see what i really wanted, i work nights and had to go to work when i checked and saw that everything was online. i was determined to get what i could, i love pigments, they were the first mac product i bought a good 2 years ago, that's why i started searching online...i didn't feel like going to the one mall here that carries mac just to turn around and come back home after being told everything is sold out, it would be my luck, so i just ordered from online...the internet is a great thing

 

[foreveratorifan]

*waves to dawn*

i'm so glad that my friend works at MAC LOL....makes my makeup life easier hehehehe

 

[dawnmelissa]

**waves back to heather**

yeah, it's nice to have friends who work at a counter that can hold stuff for you lol, that would make things 545615 times easier

 

[amy]

What makes me so incredibly mad about everything selling out so fast is this. It seems like so many people rush out as soon as possible and buy up stuff from each collection without trying it out first. What do they do 2 days later?! They return it: e/s swiped once, l/g used once, etc. And then it gets tossed. Yes, some people decide to sell it online, which I think is great. But the other people who just take it back!! >

I want to slap them.

Why don't people with access to a store or counter at least try stuff on first? I cannot figure that out. They just buy it and if it looks bad they return it ASAP.

Sorry for the minor thread hijack, but it's the same way with the website. People's minds go: "OOO PIGMENT I NEED THAT" even if they don't like it when they get it. And then, the LE items are sold out for the rest of us.


/rant
lo siento.

I'm glad that you wrote a letter about the issue, PK because that REALLY isn't fair.

 

[saramwrap]

Quote:

Originally Posted by PrettyKitty We have a Pro Card and I order the same day as the release date and we can't have what we want?? Hello? That's because everybody else can order online before us!!

The website and Pro 1-800 apparently draw from separate warehouses and ordering systems... so items sell out each place independantly. But the 1-800 supposedly started selling some of the new items early, too.

However, this entire situation should make it clear to MAC that they do not understand supply and demand! In some areas, the stores that held public preview events (which were supposed to exclude MAC PRO members) sold out of many LE items... and when the PRO members arrived today, they couldn't buy the things they wanted! It's a silly way to run things, where some stores got 10 or so of each item and then invited 100+ people to buy them in advance.

 

[arewethereyeti]

Quote:

It's a silly way to run things, where some stores got 10 or so of each item and then invited 100+ people to buy them in advance.

Ugh, for sure. I'd love to see the reply you get, PrettyKitty!

 

[pinkfeet]

Well I called the Pro store on Union in CA and used my pro card there in case anyone is interested.

I got my Coco that way. I think its insane that the 800 is sold out but what can you do? Try calling the Pro stores and seeing what is available and ordering that way, you can still use your Pro card that way and get your items.

It just just a beautiful color so I am glad I was able to get it, I picked up another Pro Pig while I was ordering for the heck of it since I was on the phone but just fyi. My regular local MAC store was sold out of Coco when I got there at 10am (unreal) but they had the others.

Good luck on the hunt!