First counter manager position - YSL

[Lesley Kehoe]

Hello everyone!
I've just got my first counter manager role working with Yves Saint Laurent, a brand I adore. I have been working on a busy Clinique counter for the past 2 years, so it is quite a change that i will now be working on a smaller account.
Any tips from any counter managers, or any YSL staff?! Really would be so appreciated xx

 

[afulton]

No tips, but want to say congratulations on your new job!

 

[cocakelly]

With YSL, you will definitely have the luxury of time per client to build relationships , definitely use it to your advantage to grow your clientele. Aside from your quality products, your service is what will win clients over as opposed to other competitors

 

[cocakelly]

Congrats on your new job with such a prestigious line! (Hopefully I'm not double posting this because my phone is acting wonky) With ysl, you will definately have the luxury of time on your side, I advise use it to your full advantage. Create a complete luxurious experience for each client and you will begin to watch your business flourish (it is what will set you apart from your competitors). Being accountable for the business is definately stressful, but try to make it as fun as possible and enjoy your job- your energy will radiate and attract more people the more they see you love what you do ( as it sounds like you do.) Best of luck!

 

[Lesley Kehoe]

thank you so much. i really do feel like my passion for YSL will translate into a great business! loyal customer base is my number 1 priority at the moment! thank you lovely x