How To Avoid Flame Wars and Internet Trolls

Trunkmonkey

Well-known member
Yes yes I know I haven't graced you folks with my presence for a while. What can I say? Doling out justice, protection, and just good common sense is a busy pastime for a small mammal and my talents have been in high demand lately. Not to mention that the union negotiations have broken down and myself and my fellow Trunkmonkeys have been forced to work overtime for regular pay. Kind of difficult to keep bananas on the shelf working these hours. But I digress...

For those of you that are new to internet message boards allow me to assist you as you wander into an uncertain future. For those of you who are veterans of message boards sometimes it helps to stop and think before you hit the old 'enter' button.

The following article is not original but it is good advice that I have heeded for quite some time with great success.

By Raksha, published Jan 04, 2006
Published Content: 22 Total Views: 76,861 Favorited By: 3 CPs

You've seen it before. Perhaps you've jumped on the bandwagon. An innocent, intelligent online conversation is hijacked, waylaid, or just plain interrupted by some evil little interloper's rude, inflammatory remarks, and everybody involved turns on each other like a pack of raving cannibals. Long-forged web friendships are destroyed, bridges are burned, names are called, and sites are abandoned, all for the entertainment of some sniveling little weasel crowing in delight over the destruction he or she has wrought.

Such is the nature of the infamous Internet flame war. Arguments are inevitable within a virtually boundless community of differing people with differing opinions, but flame wars go above and beyond rationality and are typically started intentionally by a single entity who sets out to start the war. While you may not be able to head off a flame war before it gets out of control, you can at least protect your own online reputation and save a few buddies by not stooping to the same level as the troll who has invaded your Internet haven. Here are a few tips for identifying and avoiding trolls and for keeping your cool if you wind up the unlucky target.

1. Identify the Enemy

Trolls behave in sadly similar fashions. They are those who pop up randomly in the midst of normal online conversation simply to drop inflammatory, disruptive, often off-topic messages meant to draw other community members into a violent verbal confrontation. The more attention and anger they draw from others, the nastier they get. Trolls are distinguishable from those who simply have a strong opinion due to their tendency to resort to name-calling, profanity, and childish arguments in order to continue spurring on the negative onslaught from other members.

2. Don't Feed the Trolls

The easiest, most practical, most effective method of dealing with Internet trolls is also the one very few people seem able to apply. Trolls attack online communities for attention and the amusement of watching the community fall apart over pointless flame wars. Trolls who are systematically ignored will post a few comments here and there, but when they receive no response, they will move on and leave your happy little community alone. Simply acknowledging a troll's presence - i.e., "Looks like we've got a troll" - is enough to encourage him or her. Therefore, no matter how badly that comment rubs you the wrong way, no matter how badly your fingertips itch to rattle out a vicious response, the best response is to simply move on to the next message and ignore the troll entirely. Chances are someone else will bait the troll and the flaming will commence nonetheless, but you do not need to get involved.

3. I Repeat ... You Do Not Need to Get Involved

Once the flaming nonsense has begun, sides will be drawn almost instantaneously. Your Internet friends will sling mud back and forth. Tempers will boil over. Very, very nasty things will be said. You'll be sorely tempted to defend this person or denounce that person. You'll feel it's absolutely essential that your viewpoint is expressed in its entirety, preferably along with a lot of swear words to emphasize your points. In all truth, your involvement will not be helpful in ending the ugliness. In fact, the more people who feel it's essential to get their two cents in, the longer and uglier the discourse will become. Your best bet in protecting your online reputation and integrity is to just stay out of the whole mess. This way, even if it all ends in hurt feelings and lost friendships, no one can point at you for stirring up the trouble. And if everybody just sat back and ignored the nonsense, there'd be no nonsense to speak of.

4. Diffuse When Possible

No matter how good your intentions may be, you might eventually become the target of a troll simply because he or she happened upon your post and was bored at the moment. If you recognize potential trollish behavior in respondents to your comments, do your community a favor and do not bait him or her. Anger or retaliatory, sarcastic comments toward a troll will only make things worse. Don't attempt to explain your position or give your troll a reality check. If you can't take the comments in stride and simply ignore them - if you feel a response is absolutely, pertinently necessary, in other words - keep it light and humorous. Something neutral and anti-inflammatory such as "That's an interesting way to look at it" won't be any fun for a troll. But if you let the slightest bit of sarcasm or defensiveness into your message, you're troll bait.

5. Take a Vacation
If things get too ugly, and you've been drawn into the flame war against your better judgment, an infallible method of extracting yourself from the antagonism is to simply refrain from visiting the scene of the crime for a while. Flame wars generally hit their peak and trail away within a matter of days. If you're really bothered by the negativity in your online community, take a few days off. Don't check for new posts. Don't make any new posts. Just stay away for a little while. You can read up later, once it's all said and done, to see who said what. Trolls can't draw you into an ugly confrontation if you're not there.

The bottom line: Trolls are unhappy people. They strive to make other people into unhappy people. If your online community is a generally happy one, don't take part in bringing trash into the house.
 

NicksWifey

Well-known member
I hate trolls on the internets. One forum I used to frequent in the past, was full of banned members who would come back as little trolls.
So incredibly childish.

Your post made me laugh
smiles.gif
 

Trunkmonkey

Well-known member
And that is what I'm here for. Making people laugh and bringing sanity when insanity is prevalent.
greengrin.gif



Of course I'm not above clocking someone over the head and throwing them off of a bridge if they're WAAAAAAYYYYYY out of line..
smiles.gif
 

chocolategoddes

Well-known member
Lol. That's all funny and true but I happen to enjoy trolls. They prove that some people take the internet too seriously. If I didn't have a life, I'd be atroll, too.
 

k.a.t

Well-known member
I agree with ignoring trolls...it's the only way to get rid of them. But they're just so funny and entertaining sometimes lol
 

lara

Well-known member
How to avoid trolls: don't get on the internet. Hell, don't even get a computer. Buy yourselves a Texas Instruments calc and leave it at that.

Trolls and flamewars, like STDs, will happen to just about everyone via unintended exposure. Just take the tablets the doctor prescribed you (or in this case, follow Trunkmonkey's advice) and learn what to do next time.

Yrs sincerely,
A veteran /b/ campaigner.
 

SparklingWaves

Well-known member
I have not seen it here, but names like "ToHellwithpeople" or "Iamatroll" sort of gives away their cover. I remember those names on AOL instant message. That place was a troll magnet city.
 
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