Interview as a Mail Order Assistant in Soho, London.

[clarkie]

Hello folks, Una from London calling. My friend who works for Aramis said to call the Estee Lauder group as Tom Ford had vacancies. Before I called, looked up Estee Lauders' website and surfed. Came across MAC cosmetics and saw that they were looking for a Mail Order Assistant based in Soho, London. I called, but unfortunetly

they did not have any vacancies at the moment. I happen to mention that MAC were looking for a Mail Order Assistant, I was transferred to another person who proceeded to ask me various questions, i.e. have you worked as a make-up artist before? Have you worked in retail? Why do you want to work for MAC? How would your ex employees describe your work ethic? Give me an example of your good customer service? It seems that I just had a telephone interview without my knowledge and passed

. I am due an interview within the next two weeks. To all you experienced MAC folk, in regards to the interview, do you think it will a one on one interview or group? What to wear as in should I dress to impress? What further questions will they ask? Remember folks, it is a admin job so it is behind the scenes so in regards to make-up and image how far should I go? Any suggestions please. Many thanks.

 

[Bernadette]

Even though it's a behind the scenes they did ask you questions regarding your experience as a MU artist and in refernce to MAC. I would do fierce MAC makeup to show your skills and knowledge on that end of the business and then a firece black suit with maybe some cool funky bright shoes or bright jewelry/accessories. That way you look polished and professional, fit the lines look and are still edgey.
What exactly is a mail order assistant?

 

[clarkie]

Hello Bernadette, Thanks for your advice. A mail order assistant is someone who takes orders from customers over the phone or by emailing their requests. Therefore, there would be alot of phone and computer work. This is a customer service role without dealing with the general public face to face which I have done for many years.