I bought a MAC shadow (STEAMY frost) and it dosent matter what I do, I still don't get ANY colour! What is the problem? Is it just one bad shadow or is all macs shadows like that? (that mac was my first)
When you pick up the color with your fingers do you see color? I usually find frosts the have color ie freshwater. However I have never owned steamy, but I have seen many FOTD so I know that color shows up.
it might be your eyeshadow? i have steamy and LOVE its color and colorpayoff. i think its great, so i dont know why you arent getting any color out of it
Sorry, I don't own it myself, but I've had colours that REALLY need a base to show up/get colour payoff. I'd use a paint pot or shadestick or just paint tube, many people also seem to like Urban Decay Primer Potion.
Hope that helps!
I've had a similar problem with a a couple of shadows before and just taken them back to where I bought them from and kept my fingers crossed that they would give me a refund or an exchange. Sometimes it can just be a bad batch.
I own Steamy and it's very strong colour, really pretty, you either need a base or you have a bad batch. Talk to a MA, i'm sure he/she will exchange it for you