These are all so funny and true. So yesterday was know-it-all day at my counter. I hate when people think they know what foundation to match themself with and they are so off and you just don't even want to sell it to them because you know it's going to be returned. Oh and when you finally convince them to let you match them they act all skeptical like you're a a dumbass that doesn't know anything and in a condescending voice are like "Well, whatever you say."
I get the MAX Factor thing too. I also love "The lipsticks/eyeshadows/insert product here are $14 now???? I paid $9 for them last time!" Me: "Oh that must have been a few years back, they have gone up in price over the years." Customer: "Ugh, no, it was last year!" riiiiiight.
Another favorite, "I have the lisptick in A27, where is that color?" Me: "Do you know what the name of it was? That letter and number represent the batch number and just show when the lipstick was made. The name is in a bolder larger print above that batch number." Customer: "Well can't you just show me where A27 is??????" I'll never understand why people read the batch number instead of the freaking name which is in a larger bolder print! Or why they can't freaking udnerstand what I am trying to explain to them in plain english.
Oh and I work at a counter inside a Macy's and sometimes people come in with MAC giftcards and we have to explain that MAC giftcards are only sold and used at MAC stores, we only use Macy's ones etc. I understand that confusion and always feel bad for people. But, there are the few that try to say "Well I used it at the other MAC in such-and-such Macy's last time!!!!" Ugh, no you didn't, it's not even possible, please stop lying, thanks.