mscuppycakes.com?

Nadeshda

Well-known member
I bought items from her in April or late March. It took maybe 2-3 days for her to post the items and I got them a week after she shipped them (I'm in Europe).
 

L1LMAMAJ

Well-known member
it takes like 5-8 days and i used to live in the LA area which is where it is shipped from. everytime i've ordered from this site, they have shorted me something whether it's a pair of lashes or a lipstick. sometimes they respond to ur emails, sometimes they don't. i don't think i'll buy from them again. it's to much of a hassle.
 

heavenlydemonik

Well-known member
Wow. Yeah I ordered from them August 22nd and I haven't received anything from them or an email even saying it has been shipped. I'm kind of annoyed >.<
 

laraVENGEANCE

Well-known member
yeah i ordered sometime before the 20th of august, maybe hte 18th or 19th? and my order only just arrived yesterday. i am in ireland though so it was obviously gonna take a bit longer, but i ordered from them a while back and received my order quickly. i suppose it depends how busy they are and stuff! oh and also my order was short 2 pairs of eyelashes.
 

RedRibbon

Well-known member
Not many have had a good experience with them. I was going to buy some NYX from them but it's not worth the hassle.
 

lauram

Member
i ordered a palette from that site about a month ago, it only took a week to get to me, not bad at all
 

reem2790

Well-known member
this is their peak season, so orders do take longer to process. i've personally ordered from them 5 times and have had no issues.
 

heavenlydemonik

Well-known member
I still haven't gotten my order after like 2 and a half weeks and I haven't even received a message saying my order has been shipped. It's kind of frustrating.
 

SunKissDLuster

New member
I HATE THEM! I placed my order over a month ago and they haven't responded to any of my emails asking where it is! I have sent SO many emails and they don't have the decency to reply. I am a poor college kid trying to start doing freelance makeup and I can't afford to just waste money for nothing. I am so livid with them!

HORRIBLE company! WORST customer service I have ever experienced in my life!

Go find NYX and Red Cherry lashes at somewhere dependable and just as cheap!
 

L1LMAMAJ

Well-known member
Quote:
Originally Posted by SunKissDLuster
I HATE THEM! I placed my order over a month ago and they haven't responded to any of my emails asking where it is! I have sent SO many emails and they don't have the decency to reply. I am a poor college kid trying to start doing freelance makeup and I can't afford to just waste money for nothing. I am so livid with them!

HORRIBLE company! WORST customer service I have ever experienced in my life!

Go find NYX and Red Cherry lashes at somewhere dependable and just as cheap!


beautychoice has the worst customer service...but i digress. yea order from somewhere else if u can. try to avoid mscuppycakes. i don't think it's a coincidence that so many people have been shorted lashes or lipsticks. not cool
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SacredSiren4MAC

New member
I ordered from them back over the summer and it took about two weeks to get my order... nothing too awful, not good either... I was shorted a lipstick on my order, but I e-mailed them and they replaced it... they don't provide the best communication or service, but overall I wasn't really unhappy...
 

Nicala

Well-known member
I've ordered from them in July (peak season) and it took about 10 days to receive my order when I live next to the city where it is shipped from. I received my order complete, so I have no complaints.
 

manderz86

Well-known member
hmm it took about 10 days for my package to reach Germany so no complaints there, but they DID short me one lipstick. I use my UK bank for paypal so I lost only 70p or something & I didn't think much of it, but now I'm seeing that it's happened to so many, they seem a bit dodgy & I don't think I'll be ordering again.
 

queli13

Well-known member
if you're looking for nyx products, your best bet is cherryculture. they're way more professional, and they're always haveing sales on nyx. just glancing at the prices at the cuppycakes site i already know that cherryculture is cheaper. plus, they have really quick shipping! and they're reliable!
 

queli13

Well-known member
also i can't believe that someone would do that! short all their orders like that, no no!
 

Nicala

Well-known member
Quote:
Originally Posted by queli13
if you're looking for nyx products, your best bet is cherryculture. they're way more professional, and they're always haveing sales on nyx. just glancing at the prices at the cuppycakes site i already know that cherryculture is cheaper. plus, they have really quick shipping! and they're reliable!

Actually, cherry culture has been known for shorting people's order's, too. I ordered once from them and did not have a problem with them either.
 

Kragey

Well-known member
Quote:
Originally Posted by nubletta
Actually, cherry culture has been known for shorting people's order's, too. I ordered once from them and did not have a problem with them either.


The difference is that CC--being a company rather than a single person--will always respond to your queries. I've never had a single problem with CC; they always respond to me and fix any messed-up orders. The story doesn't seem to be quite the same for Ms. Cuppycakes.
 
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