My first live chat! (About D'Bohemia & new Lustreglasses

PrettyKitty

Well-known member
Hello. Thank you for your interest in M·A·C Cosmetics. My name is Amy. How may I assist you?

Kristelle: Hi! I have a few question. Well, let start by saying that my native language is french, so sorry for my bad english. My few questions are related with my skin color, eye color, ect. but I think you already know those thing or I need to say it again?

Amy: Hi Kristelle! Your English is great! Would you like to start with foundation or more eyes lips and cheeks?

Kristelle: Aww thanks! Eyes, lips and cheeks.

Amy: Great!
Amy: Oooh you have green eyes!
Amy: and dark brown hair - gorgeous!

Kristelle: I don't have a MAC store near me, so I'll order this week on the Pro #, without seeing the colors in 'real'. I want to know more about D'Bohemia, can you suggest me a couple of colors? Like 2 lipstick, 2-3 eye shadow, ect? I love everything except dark lips!
Kristelle: Oh sometimes they are green, sometime hazel
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Amy: yes, D'Bohemia is totally amazing! For eye shadows, to bring out your hair and eyes, try........
Amy: Prose and Fancy with our BRILL Satin Eye Shadow. Have you seen Brill? It's in our regular line up.

Kristelle: I've seen swatches of the colors, do you think Bagatelle is really similar to Beaded or its frostier?
Kristelle: No I don't have Brill, but I heard it will be discontinued, so I'll have to stock up on that one!

Amy: It's a deeper slightly with more golden brown
Amy: You can wear Bagatelle WITH your Beaded Eye Shadow!
Amy: Beaded all over with Bagatelle as a soft contour

Kristelle: Ok so Bagatelle is darker enough to wear in the crease?
Kristelle: Haha ok it was what I was thinking!

Amy: Yes, for a neutral look! Then add eye liner to spice it up!
Amy: Do D'Vohmia eye Shadow with a lighter colour on your eyelids (something like a nude peach) like our HUSH Eye Shadow - do you have something like nude peach?
Amy: Sorry! spelling error: I meant D

Kristelle: Hum no but I'll buy Deckchair pigment, it is a peach?

Amy: Bohemia
Amy: yes, very very soft peach!

Kristelle: Ok great! And Oceanique can look great with Prose and Fancy? Can I use it instead of Brill?
Amy: Oh yes! Definitely Oceanique with Prose for your eye colour!
Kristelle: Great! Now I know which eye shadow shades I want! For the lipstick, I want to know if La Mode is really bright, and if Moderne is orangey? I love nude and soft lips, sometimes coral, but never dark and bright.

Amy: Let me look at my swatches - I swatched the actual lipsticks onto my notes....hang on just a sec.....

Kristelle: Same thing for the Lipglasses, I want to know in your own words how are Beaute and Flash of Flesh. I hope I don't ask too much!

Amy: Okay, La Mode, is a deeper rich coral - almost like a light brick. Not bright more medium/rich to deep. No you're fine you can ask me as much as you want, Kristelle!!
Amy: It's not a light shade....La Mode....
Amy: You'll like Pink Apertif, Retrodaze and Moderne more if you like light shades for your lips.

Kristelle: I'm wondering if La Mode is similar to Tartlette LipGlass, I love Tartlette, its the kinf of bright coral I'm able to wear.

Amy: Yes, it certainly is close to Tartlette - great comparison.......
Amy: it's stronger like that

Kristelle: Okay I was also looking for the Retrodaze, but I have probs with my pigmented lips
Kristelle: and Moderne is orangey or more nude? Like a Flutterby twin?

Amy: Yes, Moderne is like a Flutterby to be honest with you.

Kristelle: I'll let you give answer before I ask others things.

Amy: maybe slightly deeper
Amy: For the Lipglasses........
Amy: Again, Gitane, it's stronger than Tartlette
Amy: The Flash Of Flesh - really good one for someone who likes lighter lips
Amy: Beaute is good for lighter lip preference too!

Kristelle: If that can help you, I love Prrr, Fine China, Tartlette, ect

Amy: Yes, if you like Prrr and Fine China, you'll be comfortable with Beaute and Flash of Flesh!!

Kristelle: Great to know!
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Amy: yay!
Amy: I like light lips too so I know what you mean!
Amy: Can't do dark lips - too much for my skin tone.

Kristelle: You have pale skin?

Amy: Yes like Gwenyth Paltrow

Kristelle: Oh ok! So I understand what you mean!
Kristelle: The last thing I have to ask is about the Lustreglasses.. the new shades

Amy: Lipstick is the hardest thing to pick......
Amy: Sure!
Amy: they are amazing!

Kristelle: I love love love Lustreglasses!

Amy: Me too, Kristelle! They are comfortable to wear on the lips

Kristelle: Yes, and I love the little shimmers in it! So I'm more than happy to have more colors!
Kristelle: I want to know if Venetian is sheer enough for me? And how is Palatial? On the cool or warm side?

Amy: Palatial - on the cool brighter side - it's definitely a fuchsia

Kristelle: I have olive/yellow undertones (But I'm not asian or italian), so blue based pink are horrible on me....

Amy: Venetian - is a sheer cherry red - kind of brighter not sheer

Kristelle: Oh ok, so its still very red?

Amy: very cherry red but sheer

Kristelle: Can you name me which new shades are warm?

Amy: None are warm except for Love Nectar, Wonderstruck and Instant Gold (all of these are repromotes) so you have most likely seen them before. The others are cool

Kristelle: Even pinkarat? I heard it have gold sheen

Amy: yes, it does have a gold sheen but it's mainly light pink as the overall colour

Kristelle: Okay, I'm confused because I don't know if those cool colors will look good on me, maybe I'll buy one just for the trip. Haha!

Amy: They are definitely cool. But you can wear them easily because they are so sheer and glossy. You can't go wrong with Pinkarat

Kristelle: Okay thanks!

Amy: Sure Kristelle!

Kristelle: I don't have more questions, so thanks a lot for the live chat, it was really nice!

Amy: Anytime you need something let us know! it was great speaking with you!!
Amy: Here is how to get a copy of our chat if you need it:
Amy: Close the chat window by clicking the "X" at top right once. You will be able to request that a copy of this chat be emailed to you as well as answer a few questions about your experience.

It was SOOOO nice!

HTHS!
 

PrettyKitty

Well-known member
Thanks, I love my name!

Maybe I'll use the Live chat again today, I have more questions.

I'm not sure if Prose and Fancy look too similar to Meadowland, Freshwater or Parrot.
 

Shawna

Well-known member
Wow, I think your english is great. I never would have guessed you spoke french first. From what I've heard, prose and fancy is more like pro teal than anything else. I'm hoping with fingers crossed. I want more of a blue than a green. Let us know if you chat again and find out. I went to my event last night, and NO PRODUCTS! Stupid Canada Post. What kind of event has no new products. Grrrrr. And then they told me that the collection might not even be here for the Thursday launch. I was so upset I had to buy three new e/s and a shadestick. Heh heh. On the bright side, I did get Brill and I am happy about that. Always a reason to buy makeup in my house! I just tell my hubby "it's being discontinued, or it's limited edition" He collects old video games so he gets the LE thing. Thank the makeup gods for that.
 

Juneplum

Well-known member
Quote:
Originally Posted by instantkorver
What is this live chat? On the MAC website??

yes erin it's a live chat on the mac website... it's awesome!
 

PrettyKitty

Well-known member
Yes I'll do a live chat tonight again, but I have to think about what I'll ask!

Kissablethoughts, there is like 5-6 girls in my city with my name, I don't hear it everyday! I already seen a Krystel and a Christelle. They never know how to write my name.
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You know what? There is a Kristelle street in my city!
 

instantkorver

Well-known member
Quote:
Originally Posted by PrettyKitty
Yes I'll do a live chat tonight again, but I have to think about what I'll ask!

Kissablethoughts, there is like 5-6 girls in my city with my name, I don't hear it everyday! I already seen a Krystel and a Christelle. They never know how to write my name.
winks.gif
You know what? There is a Kristelle street in my city!


How are you able to do the chat? I mean, are you affiliated with MAC? Why did they chose you to run the chat? I'm confused..
 
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