My Freshwater is labeled "Sweet Lust"

[AdlersMommy22]

So I got my haul in the mail yesterday, and I was looking at deep truth and freshwater and thought- wow freshwater is a lot darker than i thought it was going to be- well I looked at the back and it's labeled "Sweet Lust"... wtf? I know that is a pinkish color but this color is DEF a dark blue-- any ideas? Anyone else have this happen to them?? I seem to be the black hole where mislabeled or NOT labeled items go!! HAHA

 

[MAC_Whore]

Occasionally MAC mislabels, forgets a label or sticks an incomplete label on their products. Accidents happen...

 

[TISH1124]

Quote:

Originally Posted by AdlersMommy22 So I got my haul in the mail yesterday, and I was looking at deep truth and freshwater and thought- wow freshwater is a lot darker than i thought it was going to be- well I looked at the back and it's labeled "Sweet Lust"... wtf? I know that is a pinkish color but this color is DEF a dark blue-- any ideas? Anyone else have this happen to them?? I seem to be the black hole where mislabeled or NOT labeled items go!! HAHA

Did you order your items directly from MAC?

 

[AdlersMommy22]

Yupp... Directly from the MAC website.^^^^^

 

[MzzRach]

I would let MAC Customer Service know straightaway - they will likely send you a replacement, their service is terrific.

 

[AdlersMommy22]

^I will for sure, thanks!!!! I mean it doesnt bother me that much but I def am going to let them know it was labeled incorrectly.. haha.. I dont even know what made me thing of looking at the back of it... who knows?

 

[AdlersMommy22]

I let them know- made sure to also let them know that i was very happy with the rest of my purchases- just that I wanted them to be informed about the mis-print...

 

[TISH1124]

Quote:

Originally Posted by MzzRach I would let MAC Customer Service know straightaway - they will likely send you a replacement, their service is terrific.

I 100% agree.. Best service EVA