My Mac Frustration

[xvanityxscorex]

My first post!

I'm extremely frustrated at how ill informed some mac MAs are in certain counters here in Singapore. And yet the walk around like they're wayyyy better off than their customers are when they serve you.

The only counter I go to now is at the stand alone store at Taka because they have the most well informed MAs and are always in stock of the items I regularly need like Fix+ and Skin Visage Primer; Tangs comes in second. Unlike some in-store counters, *coughrobinsonscough*, that never seem to have anything.

How many of you guys feel the same way and what's your worst experience at any of the local mac counters?

 

[Ruby Lou]

I'm sorry you had a negative experience, but keep in mind we have no control over our stock. Sometimes we get things in. Sometimes we don't. Sometimes things randomly go on backorder and we don't get them for a month or so at a time. It a manufacturing issue, not a counter issue. It frustrates us, too. I promise.

I know I don't speak for every MA, but I know when I started with MAC I wasn't a fabulous artist. I had a lot to learn (and still do). It can be just as intimidating to join a team of seasoned artists when you know you're the weakest link as far as skills and product knowledge go. Perhaps those artists are just covering a lack of experience with what they view as confidence?

Either way, sorry you had the experience. Just remember, we aren't all like that. Most of us live for our jobs and consider ourselves very lucky to be at MAC and enjoy every second we have with customers that are as into make up as you guys are.