Well, a mother and her little girl came in once to pick out colors. The little girl was probably around 7. The mother asked me to pick out a lipgloss, a blush and an eyeshadow for her daughter. I was stunned but I did it anyway.
I kept telling the mother and the girl that it would be best to go with a soft blush (Pinch'O Peach) and a transparent lipgloss so as to not have the makeup show. Well, the daughter got mad and said she wanted a bright pink lipstick and suer bright eyeshadows, so the mother obliged.
They ended up choosing Pink Poodle lipglass and Dollymix blush.
As I was passing them at the register, the mother turned to her little girl and said "Do you want a brush honey?". I swear, it was such an uncomfortable atmosphere...She asked me the prices and said thy were too expensive for her daughter who didn't even know how to use them. I was nodding the entire time but didn't know what to say.
I did my best to help the little girl out but it was a truly awkward situation.
There is no policy for helping out tweens. I once did an entire makeup application on a 13 year old (I asked) and she wanted the whole package (smoky eyes, nude lips). I was explaining my products but she wasn't listening and kept fidgeting like a child. At that age, kids (yes kids) don't recognize the value of a product, it's usage and why it costs what it costs. We have tweens who always ask for demos and if they're free and who make a mess out of the counter. Alot of them are also very rude upon approaching us and bring in their parents when we tell them that we are super busy and that it won't be possible to makeup their eyes.