"Reverse" MAC MA Snobbery

freyja313

Well-known member
I realized on Friday night that I'm guilty of this.
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I found two awesome MA's at my local Nordstrom counter, both of whom relo'd to our freestanding store that just opened. Stopped by on Friday night to visit/shop with one of them and realized that I won't give any of the other MAs the time of day and that I also do this at the counter. Recognized how rude this is and will make an effort in the future to be nice and talk to all the MAs who ask if I'm finding everything ok.
 

coachkitten

Well-known member
You are too cute! I do this sometimes as well as I have developed such a great relationship with my favorite MAC MA.
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prinzessin784

Well-known member
haha that's a good point! A lot of us have a favorite MA and we don't let others help us! :X We should be more open to trying new help hehe
 

Deirdre

Well-known member
There's nothing wrong with that. I think that's part of the job - to build a trust and rapport with your clients. I am quite happy when my favourites are around, and I do find some people may be able to give you things that match your skin tones, but even better are people who kind of "get you", and help you find colours and shades you just love. Those are the people I tend to gravitate towards when I'm shopping for makeup.
 

flowerhead

Well-known member
Oh yeah, I have a favourite MA! But to be honest I am quite shallow and tend to go for the MA with the best makeup!
 

asnbrb

Well-known member
I only go to my favorite MA when he's working-- to me, it's like going to a favorite waitress at the restaurant (which I used to do). You have regulars who appreciate your service and the other workers understand that. Some of them will help me for a bit, but when Tim frees up, they'll call him over and give him the sale (which I'm totally not asking them to do, but they do anyway).
 

moonrevel

Well-known member
Yeah, I don't think it's snobby at all to do that, and I think most of us MAC addicts are the same way; I know I am. I have a couple of MAs at my favorite counter and I pretty much only go to them if I can help it (if I'm in a hurry and none of them are there, I'll go to someone else, but otherwise I always go to someone I know). Some of them have been selling to me for years, and they know what I like, and most importantly, they know that I'm an addict and don't need to "sell" me on anything. I think that the other MAs understand, because they have their own loyal customers.
 

amoona

Well-known member
Hmm I'm sorta like this, but not when purchasing. I usually know what I want when I go in so I just go to whoever is free. When I want to get my make-up done it's a different story haha. I get my make-up done when I go to big events (cuz I can't seem to apply fake eyelashes to myself haha only to everyone else). In that case there are a few artists I will ONLY go to, it's a list of 5 and only those 5.

Luckily my counter has the most AMAZING artists so I'm happy most of the time. Once I was SOL and had to go to some new guy and I was super nervous but he was AMAZING too hehe.
 

sarzio

Well-known member
I used to almost go exclusively to one person when we she still worked near me... but that was because she actually "got me" and was nice and actually asked if I wanted help the first couple times, unlike alot of other MA's at my counter... but fortunately for her she got transfered to the new store and now there is only like one person at my near counter (that pretty much was completely re-staffed) who even asks me if I need any help. So in all fairness I don't feel bad about it at all... Especially now with the new employees who don't even say hello
 

gigiproductions

Well-known member
yes i have my faves..lol and its funny cuz they all know me..i just stick to and give extra love to the ones i know that well..my bf works in the soho store..so i know the whole staff ....if she isnt there theres only 1 other girl ill go to
 

eponine

Well-known member
i don't think there's anything wrong with waiting to talk to your favorite MA, just make sure the other MAs know that you're not just being rude and don't want their help.
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if you tell them right off that you're waiting for another MA, it won't hurt their feelings like it would if they keep asking to help you and then go to the other MA who hasn't talked to you at all.
...sorry if that doesn't make sense, i'm on a bit of cold medicine...
 

Pixygirl

Member
I do this too but mostly beacause at the Nordstorms by my house the MA girls can be very judgemental almost bitchey, like look you up and down and rate you as a dollar sign and if you happen to be shopping casual T-shirt and jeans and only rate a single $ they pass you right by. I saw them the day the half yearly sale started last month have a counter full of MA's and coustomers but a less actractive woman in a T-shirt waited almost 30 min for help while other people who just walked up were getting helped before her over and over again. when ever the woman spoke up she got some one will be right with you... It was so frustrating to watch that, she looked like she was ready to cry. I finnaly snapped at one MA about to help another new woman that just walked up and said Excuse ME but she has been waiting! If I was her I would have left or flat out asked for a manager. I see this snobbery from MAC MA's all the time so I dont feel bad about giving my sales to the friendly ones.
 
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