What? Do I missed something? (MAC Live Chat)

[user2]

Linda: Hi Amy! I have a question about the D'Bohemia items
Amy: Certainly!
Linda: I just heard that Shade fluidline and Coco are going to be permanent! Will that happen to Deckchair as well?
Linda: Or any other items...
Amy: Yes, Linda! But regrettably I have not heard anything on the other items yet. You are welcome to keep checking back with us on those items though!
Linda: Oh great because Deckchair is my #1 pigment right now...is there any opportunity to reproduce the Fresh Cream Eye Kohl from the High Tea look? It was such an awesome color
Amy: Oh I know, Fresh Cream was amazing! At this time, I have not seen it come back around. I will certainly forward your commends about Fresh Cream though!
Amy: I'm thrilled to hear how much you love the Deckchair Pigment - it is truly a beautiful shade
Linda: Oh great thanks...are there any upcoming collections I have to be thrilled about?
Amy: Yes!! Look for......
Amy: Belle Azure coming out here in the United States around the first week of June. This is our summer collection. Along with the Belle Azure collection, look for our SUNSHRINE and LADY SOL collections. These are all summery, bronzed type colours.
Linda: and what about the new brush sets...what will they cost me?
Linda: oh great...summery bronzey type colours for a very fair girl like me...

Amy: Oh, the brush sets we are not getting online until our holiday season. I'm not sure how much they will be or which brushes they will include this holiday season.
Linda: oh well thanks for helping me out
Amy: It was my pleasure Linda! Are you close to one of our locations?
Linda: well I live in Berlin, Germany and I have a Pro Store and a counter so...yes I do...

Amy: oh very nice! Are you German?
Linda: yes
Amy: oh that is so cool! You're English is great!
Linda: I had to change my country in the country chooser because otherwise I cannot open the amazing live chat
Amy: Oh I'm glad you found us!
Linda: thanks you so much I'm trying hard enough to type well...
Amy: You're doing great!
Linda: alright its midnight over here and I have to work tomorrow...so have a great day!
Amy: Just let us know if you need anything, Linda! Good night!!
Linda: oh one quick question....
Amy: Sure!
Linda: what about parrot? i know so many girls who are insane about the e/s shade! we want it back...!
Linda: will we get it back?
Amy: Yes, you love all of our best shades (and the one's that are limited time : (. For the Parrot, I have not seen it come back. I don't see it coming back in the near future either Linda.
Linda: thats sad!
Linda: ok once again...have a great day
Amy: Look at our Fresh Water Veluxe Pearl Eye Shadow for a close comparison to the Parrot Eye Shadow. Bye Linda!
Linda: thanks!
Amy: Take care! You may close the chat window by clicking the "X" at top right once. You will be able to request that a copy of this chat be emailed to you as well as answer a few questions about your experience.


No brush sets until the holiday season? Did she forgot about the Tailormade collection?
And Parrot can be compared to Freshwater??? I never owned Parrot but I can see that it iisnt similar to Freshwater in any way!!!!

 

[selina]

LOL That's funny because I think I spoke to the same MA (her name was Amy and she was equally as enthusiastic and nice) and she said to replicate parrot I should try Electric Eel mixed with Steamy.
:?:

 

[user2]

Fire her!!!!
Give us Parrot and Fresh Cream back!!!!

 

[MacLover]

Where do you go to have a MAC Live Chat?

 

[martygreene]

She's right. Tailormade won't be on the site, as it's a Nordtroms Anniversary item. MAC online won't have brush sets until the holiday season.

 

[Janice]

Brush sets are normally released closer to the holidays. Occasionally a collection will come out that is specific to a store that will have a brush set but it's rare.

Those MA's are just like any counter MA, they only know about collections and products that are included in their updates.

 

[SOLO x STAR]

Quote:

Originally Posted by MacLover Where do you go to have a MAC Live Chat?

Click "View Bag" and there's a link on the page for the live chat.

 

[Star]

Tailormade will also be available in Canada at The Bay in July.

 

[ishtarchick]

Quote:

Originally Posted by Star Tailormade will also be available in Canada at The Bay in July.

and for those intersted, it WILL be available in Mexico too, Palacio de Hierro Mac counters will have it, not sure about Liverpool's counters, and perisur's store will have it also. YYAAAYYY!!!!

 

[Arlossiel]

I asked an MA at my local Bay counter and she said they're just getting the brush sets from Tailormade, not the palettes. =(

 

[user2]

And Germany will have them too! I adore my lovely MA!