UK Release Dates Discussion - All Brands Welcome!

londoner

londoner

Member
So disappointed with MAC... Received one of my orders today for superb and modern mandarin, only to find that mm wasn't in the package... And the case on my superb is snapped in half with the plastic insert banging around separately in the (very bent!) box. I'm still waiting on my debenhams order so fingers crossed it all arrives on Tuesday in one piece! Does anyone have any experience with mac customer service in a situation like this? I'm so annoyed it's bank holiday weekend, knowing my luck both superb and mm will be sold out by the time they respond to my email...
 
rockin

rockin

Well-known member
londoner said:
So disappointed with MAC... Received one of my orders today for superb and modern mandarin, only to find that mm wasn't in the package... And the case on my superb is snapped in half with the plastic insert banging around separately in the (very bent!) box. I'm still waiting on my debenhams order so fingers crossed it all arrives on Tuesday in one piece! Does anyone have any experience with mac customer service in a situation like this? I'm so annoyed it's bank holiday weekend, knowing my luck both superb and mm will be sold out by the time they respond to my email...
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MAC customer services are usually pretty good. I've had a broken eyeshadow arrive, and they replaced it no problem. Also I had a lipstick that smelt 'off' and they refunded me for that because they had sold out of it. In both cases I phoned them, rather than email.
 
Anitacska

Anitacska

Well-known member
That sucks. I would also advise you phone them though. Hope they sort it out asap.

londoner said:
So disappointed with MAC... Received one of my orders today for superb and modern mandarin, only to find that mm wasn't in the package... And the case on my superb is snapped in half with the plastic insert banging around separately in the (very bent!) box. I'm still waiting on my debenhams order so fingers crossed it all arrives on Tuesday in one piece! Does anyone have any experience with mac customer service in a situation like this? I'm so annoyed it's bank holiday weekend, knowing my luck both superb and mm will be sold out by the time they respond to my email...
Click to expand...
 
A

anita22

Well-known member
Happy Easter, everyone! Hope you're all having a lovely long weekend
flower.gif
 
nikou

nikou

Well-known member
Really want my debenhams package. It got dispatched on monday. I hate all these bank holidays.. it means I have to wait till tuesday now :(
On the other hand I have MM and PP to play with but still I want my other 3 blushes
 
rockin

rockin

Well-known member
Happy Easter, everyone.

With my MAC order still showing as 'In Warehouse' despite being told it would be dispatched the other day, I panicked and bought those blushes (plus Vera Sunday Afternoon) from HoF and collected them yesterday. If those blushes turn up from MAC after all this, I'm going to be left with unnecessary backups.

The fact that the MAC site still appears to have every single blush colour in stock does make me wonder if they still have stock control issues where the site isn't updating. After all, those in the US are saying that so many colours are sold out already. Here, not even MM (which I don't want anyway) is sold out.

Going to be making more fairy cakes later today, ready for my son's 18th birthday tomorrow. It's really not good for the figure when birthdays and Easter coincide
 
Anitacska

Anitacska

Well-known member
rockin said:
Happy Easter, everyone.  With my MAC order still showing as 'In Warehouse' despite being told it would be dispatched the other day, I panicked and bought those blushes (plus Vera Sunday Afternoon) from HoF and collected them yesterday.  If those blushes turn up from MAC after all this, I'm going to be left with unnecessary backups.  The fact that the MAC site still appears to have every single blush colour in stock does make me wonder if they still have stock control issues where the site isn't updating.  After all, those in the US are saying that so many colours are sold out already.  Here, not even MM (which I don't want anyway) is sold out. Going to be making more fairy cakes later today, ready for my son's 18th birthday tomorrow.  It's really not good for the figure when birthdays and Easter coincide
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I agree. Just made my birthday cake, the children are decorating it right now. I also got 3 Easter egg, one from the Easter bunny, one from my husband and one from my eldest daughter, the latter are posh Thorntons ones! :) I'm already full up with the roast lamb lunch as it is. :) So sorry you two are still waiting for your goodies. That said, although I have mine, I haven't actually had time to look at mine properly with hubby and children at home. I did swatch things at the counter yesterday though and the blue/purple e/s are so nice!
 
rockin

rockin

Well-known member
Thank you, too :)

It makes me feel old to know that tomorrow my little baby boy will be a man! Thank goodness he still loves his 'Mummy hugs'
 
Anitacska

Anitacska

Well-known member
Yes, that is scary! :) I think boys always remain Mummy's boys, whatever age they are, girls tend to be more independent. My 10-year-old won't let us hug or kiss her in public at all, apparently it's embarassing.

rockin said:
Thank you, too :)

It makes me feel old to know that tomorrow my little baby boy will be a man! Thank goodness he still loves his 'Mummy hugs'
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rockin

rockin

Well-known member
Is anyone else surprised that nothing at all from the new collections is sold out at MAC online?
 
duku

duku

Well-known member
It is very strange. Then again, there's been very little buzz about these collections on the blogs, etc. over here. With the last collections everyone was harping on about the lipsticks.

rockin said:
Is anyone else surprised that nothing at all from the new collections is sold out at MAC online?
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