UK Release Dates Discussion - All Brands Welcome!

[PeachTwist]

Seriously? I am shocked and AMAZED at this. That is absolutely unfreakingbelievable. I had this happen a lot at my old house with DHL and Yodel - which I didn't mind if I didn't hear the door because we had a front porch they would always leave it in, however at this house it faces the main road and no where to hide it.

You have to call them back and speak to someone else and if they don't want to co-operate ask to speak to a manager and threaten to call Trading Standards if you have to. Completely disgusted by that. I'd also make sure they're aware this delivery driver forged your signature, which if I'm correct happens to be a crime, right? Lol

I had a package from M&S go missing because of something like this - I'd received a gift card and ordered a new camera and the guy signed it himself, left it on the door step on a main road and it vanished. CS checked and sure enough he'd taken photos of where he left it - wide open for anyone to see and take and I was immediately issued a refund.

I'm really amazed at how many people seem to have issues ordering from MAC - touch wood - I've never experienced anything like this. I always order from them because I receive the order usually next day and I'm impatient and hate waiting for Debenhams to get here.

isn't happy with mac

My Mac order with my 3 blushes from arrived yesterday, I tracked it whilst at work and it said it had been signed forr, whoop, my parents were home so fine.

However when I got in I found that my parents had been out over lunch time/early afternoon and that the yodel man must have signed for it himself and left it on the doorstep.

We had a big rain storm yesterday and the cardbox/packaging was so wet/soaked it disintergrated when my parents tried to pick it up, all the boxes are damaged and water has got inside the immortmal flower and lovecloud blushes.

I rung MAC customer services this morning and they basically said its not their problem as the order had been signed for, even though it was signed for by yodel man!

I think that this is the final straw for me, will be ordering any mac from debenhams now.

I am just soo annoyed!

 

[Alisha1]

Me too I really like the MAC delivery service though I loved it before when they used to send parcels even faster - most times the next day. The only thing I dislike is that they don't ship on weekends but as new collections come out online on Tuesdays it doesn't matter too much.

EDIT: Lou thanks soo much for posting the upcoming collections - I'm going to have a hard time trying not to purchase anything from those...and yay Mean & Green n/p is back!

I was obsessed with this polish for aages and hated that I never purchased it on release day but I was MAC newbie and had no clue how fast thing sell out!

 

[PeachTwist]

Me too I really like the MAC delivery service though I loved it before when they used to send parcels even faster - most times the next day. The only thing I dislike is that they don't ship on weekends but as new collections come out online on Tuesdays it doesn't matter too much.
EDIT: Lou thanks soo much for posting the upcoming collections - I'm going to have a hard time trying not to purchase anything from those...and yay Mean & Green n/p is back!

I was obsessed with this polish for aages and hated that I never purchased it on release day but I was MAC newbie and had no clue how fast thing sell out!

Yep! I tend to usually order at night after they've sent orders out for the day so I usually get it in 2 days. Anytime I've ordered early enough though I've always had it next day. I ordered from Debenhams once and it took about 5 days. I was going mental by the end of it, "I WANT MY STUFF!" haha. Shame, because I'd love to get the points from them - I'm just too impatient.

 

[Anitacska]

I'm guessing the Tour de fabulous lipglasses aren't selling well as I've just got an e-mail from Mac promoting them. Told you Mac, too many collections at once! I am so bored, Monday can't come soon enough. The holidays are fun for the children, but less so for the parents.

 

[rockin]

LOL, I just got the Tour de Fabulous email too, and thought the same as you!

 

[charlotte366]

I spoke to MAC again to day and asked to speak to a manager straight away, I explained what had happened and the response I got yesterday from Customer Services.
She was really nice and apologised profusely. End of a long story, they are resending me all 3 blushes again, even though only 2 were damaged.

It redeems the situation nicely but it will make me think twice about ordering from mac and having it delievered to my home, I might try and get it delivered to work in future!

Anyone tried the new sleek pencils yet?

 

[Anitacska]

That's better! Glad you've managed to sort it out with Mac.

I'm stuck at home this week (Easter holidays), but planning on going shopping next week, so I can check out the Sleek liners and hopefully also buy the Models Own Hed Kandi Ibiza Mix nail polish.

I spoke to MAC again to day and asked to speak to a manager straight away, I explained what had happened and the response I got yesterday from Customer Services.
She was really nice and apologised profusely. End of a long story, they are resending me all 3 blushes again, even though only 2 were damaged.

It redeems the situation nicely but it will make me think twice about ordering from mac and having it delievered to my home, I might try and get it delivered to work in future!

Anyone tried the new sleek pencils yet?

 

[PeachTwist]

Have any of you ladies bought from Inglot before?

I'm looking at making a 20-pan purchase. The thing is, I counted last night and they have 215 shadows to choose from (the square ones) ... that's pretty damn difficult to narrow it down to just 20, lol.

I was thinking of getting the 20 Rainbow ones, but they're ALL matte which I don't really want.

How does someone decide?!

 

[Alisha1]

I spoke to MAC again to day and asked to speak to a manager straight away, I explained what had happened and the response I got yesterday from Customer Services.
She was really nice and apologised profusely. End of a long story, they are resending me all 3 blushes again, even though only 2 were damaged.

It redeems the situation nicely but it will make me think twice about ordering from mac and having it delievered to my home, I might try and get it delivered to work in future!

Anyone tried the new sleek pencils yet?

That's great that they sorted it all out for you! I wouldn't give up on ordering from MAC yet I think their customer services is the best I've dealt with, well the Estee Lauder companies customer service in general is great imo

 

[Anitacska]

Just had an e-mail about the Nars summer collection. I really like the eyeshadow duo, but not sure I want to get anything else and the free shipping starts at £30, so I'd better wait for it to hit the other websites.

 

[anita22]

Just had an e-mail about the Nars summer collection. I really like the eyeshadow duo, but not sure I want to get anything else and the free shipping starts at £30, so I'd better wait for it to hit the other websites.

The duo looks gorgeous... I was keen on Liberte blush as well until I saw swatches and realised just how bright it is! I do want to order Laguna bronzer at some point, so maybe will do a combined order. (Feel guilty though, as I bought Rouge Coco Shine in Boy yesterday on my way home from work as an impulse purchase, I needed a bit of a mid week pick me up!)

 

[Anitacska]

I know the feeling, I've just ordered a Shiseido lipstick based on Temptalia's swatches. It's so pretty and I don't have anything like it, so I had to get it. I don't own anything from Shiseido, hope it's not the start of a new obsession.

The duo looks gorgeous... I was keen on Liberte blush as well until I saw swatches and realised just how bright it is! I do want to order Laguna bronzer at some point, so maybe will do a combined order. (Feel guilty though, as I bought Rouge Coco Shine in Boy yesterday on my way home from work as an impulse purchase, I needed a bit of a mid week pick me up!)

 

[LMD84]

how is everybody? i hope everybody has enjoyed the easter holidays (even though those with kids are happy they are going back to school! hee hee!)

finally mac sent out my immortal flower blush after another phone call to them. the guy said that the lady made a mistake because he could see it hadn't been sent out seperately! so after so many of us having issues i am now no longer going to order from them. debenhams can take my money and i will get my beauty points. quite frankly it is not worth the stress and hassle ordering from mac directly anymore!

 

[anita22]

I know the feeling, I've just ordered a Shiseido lipstick based on Temptalia's swatches. It's so pretty and I don't have anything like it, so I had to get it. I don't own anything from Shiseido, hope it's not the start of a new obsession.

I love Temptalia's swatches... Let us know how you like the Shiseido lipstick, I've never used Shiseido much either, would love to hear how you find it!

 

[anita22]

how is everybody? i hope everybody has enjoyed the easter holidays (even though those with kids are happy they are going back to school! hee hee!)

finally mac sent out my immortal flower blush after another phone call to them. the guy said that the lady made a mistake because he could see it hadn't been sent out seperately! so after so many of us having issues i am now no longer going to order from them. debenhams can take my money and i will get my beauty points. quite frankly it is not worth the stress and hassle ordering from mac directly anymore!

Oh no, sounds like a right old pain in the ass. I have been having similar problems with Lookfantastic, I ordered a ton of products right after I moved to the Netherlands (a load of haircare products, Becca Beach tint, some Xen Tan products), the parcel never showed and after 3 weeks I still don't know if they plan on re-sending or refunding it. As I was running out of my haircare products I just ended up buying things in a salon here, at crazy Dutch prices. Gah. I usually love ordering online as it saves time and money, but when it goes wrong it's so frustrating.

 

[Anitacska]

Will do. I'll pick it up next week, probably on Tuesday.

I love Temptalia's swatches... Let us know how you like the Shiseido lipstick, I've never used Shiseido much either, would love to hear how you find it!

 

[Alisha1]

Just had an e-mail about the Nars summer collection. I really like the eyeshadow duo, but not sure I want to get anything else and the free shipping starts at £30, so I'd better wait for it to hit the other websites.

I received an email from them too I want nearly all the lip products but I still haven't purchased the things I wanted from the NARS winter and and spring collections!

 

[sosdrielle]

Have any of you ladies bought from Inglot before?

I'm looking at making a 20-pan purchase. The thing is, I counted last night and they have 215 shadows to choose from (the square ones) ... that's pretty damn difficult to narrow it down to just 20, lol.

I was thinking of getting the 20 Rainbow ones, but they're ALL matte which I don't really want.

How does someone decide?!

The rainbow ones don't really interest me, I dunno, they just seem kinda gimmicky and the different strips look so narrow. I've only ever bought from them in store, but I found going in there with particular colours in mind helped me. I didn't want a 10 pan palette with eyeshadows in every single type of colour they do. My first one yellows, reds and oranges. I had particular looks in mind for each of my palettes, (I only have 3 10-pans). The colour choice is so vast, I find it much too easy to get overwhelmed unless I go in there with specifics in mind and try and stick to them.That probably doesn't help you much! Their shadows are really exceptional, so enjoy them!

 

[anita22]

Have any of you ladies bought from Inglot before?

I'm looking at making a 20-pan purchase. The thing is, I counted last night and they have 215 shadows to choose from (the square ones) ... that's pretty damn difficult to narrow it down to just 20, lol.

I was thinking of getting the 20 Rainbow ones, but they're ALL matte which I don't really want.

How does someone decide?!

Are you buying online or instore? I found it much easier to choose my Inglot shadows in the store. Although you have lots of colours to choose from, there are lots of different finishes as well. Personally I dislike the ones that have a glittery finish, so that already helped me to narrow it down. I also found it easier being able to play with them in person as I could make sure that all the colours in the palette worked together well.

 

[Anitacska]

I never got around to getting anything from the spring collection, I swatched them all, but decided not to get them. I will definitely pick up the eyeshadow duo though as it's so me, I love purples and blues and I love it that they're both shimmery, I'm not a big afn of mattes and often Nars duos have one matte shade.

I received an email from them too I want nearly all the lip products but I still haven't purchased the things I wanted from the NARS winter and and spring collections!