woah. that sucks. if you find them at a store could you please tell which one. they didnt have this collection at my nordstrom counter.I received both Apparition and Destination Illusion d'Ombre pieces yesterday, and I have to send them back.They're both nearly dried out and shrunk up against the side of the jar.
I called Chanel, and the rep said of course I could return them, no problem. But naturally they are out of stock, I can't repurchase them. At this point, I'm not sure that I will unless they show up at a local store and I can take a look at them in person before I plunk down nearly $80 for the both of them.
I work with enough cream products to know that they'd have to have been exposed for a significant amount of time for them to look like they did when I opened them. I told her that all of my other Illusion d'Ombre pots (I have every color) have not even 'remotely' begun to change in terms of shape and formulation, and I got the first batch when they first came out.
I'm wondering if anyone else had this problem. Maybe I just got a bad batch.
I was told that the boutique in Beverly Hills would get it... so I just have to get on the waiting list to get them.
I didn't notice at first but after this post, I went back and check my Illusion d'ombre and I noticed the same thing. To tell the truth, I was on the fence about sending them back. I wasn't sure I wanted to deal with the hassle of returning them. But I was leaning toward it. These are pretty pricey after all. Well, I went to Bloomies @59th and low and behold, there they were. I bought them but made the SA open them up first. The dark blue was fine and the light blue was slightly separated from the side but not much. The SA tried to tell me they were fine to use. Yes, I know that but I was concerned about missing so much product. I think she was worried I was going to return them to her counter. The surprising thing was they had all of the Bombay collection too. Oh wait, I didn't see the Brume d'or blush but maybe it was just in another place. I was so annoyed because I really would have preferred to buy them in store than on line.I received both Apparition and Destination Illusion d'Ombre pieces yesterday, and I have to send them back.They're both nearly dried out and shrunk up against the side of the jar.
I called Chanel, and the rep said of course I could return them, no problem. But naturally they are out of stock, I can't repurchase them. At this point, I'm not sure that I will unless they show up at a local store and I can take a look at them in person before I plunk down nearly $80 for the both of them.
I work with enough cream products to know that they'd have to have been exposed for a significant amount of time for them to look like they did when I opened them. I told her that all of my other Illusion d'Ombre pots (I have every color) have not even 'remotely' begun to change in terms of shape and formulation, and I got the first batch when they first came out.
I'm wondering if anyone else had this problem. Maybe I just got a bad batch.
I know these cream products are sensitive to air and don't last as long as powder but I was just bothered that it arrived this way. It just reminds me that I have to be careful not to buy too many of these types of products as they don't last long.
