Ok, I know yesterday was the day for Mac Counter/Store horror stories, but I was so done, I didn't even wanna think about my story anymore. However, I'm going to share it today...lol. I hope you guys don't mind the late venting!
Yesterday morning, I woke up bright & early so that I could get to my local Macy's at a reasonable time, before it opened. I was so excited about the MM collection that I left earlier than I originally planned, and got to Macy's at 9:20am. When I arrived, there were already 3 other ladies sitting down, waiting for Macy's to open their doors. We must've looked out of place, because one of the Macy's associated asked us if we were all there for an interview..LOL! We asked him if it would be possible to be let in a little early, but he said no. I wasn't trippin' though, because it's a business that has it's particular schedule to stick by.10 o' clock rolls around, and they FINALLY they opened their doors. By the time this happens, more than 10 people are waiting outside with me. We get inside to the Mac counter, and to our surprise, there was already a line of ladies there!!! In my head, I'm like WTF!!! Dude said no doors were opening earlier than 10am. Obviously, that was a lie, because we got to the counter exactly at 10 and these ladies were already lined up, each with a little piece of paper in their hand!
I asked one guy how they got in so early, and he told me they were waiting at a different entrance... -_______-
One lady from my group was PISSED. She yelled out "WHAT THE F*CK! F*CK THIS SHIT", waited five minutes in line, then left...
At this point, I'm feeling quite let down, because I already knew the stock for the collection was going to be SUPER low. The MAC MAs started handing out numbers, and luckily for me, I grabbed the first number out of everyone in my group that had waited outside with me. While I'm grabbing my number, the MA tells me and the lady right next to me not to worry about stock, because if they don't have what I want, they can do a "Search & Send", and find the item for me to ship it to me. That brightened up my spirits a lot, let me tell ya...By the time they get to my number (#9 to be exact), they are sold out of all the listicks...I repeat...ALL THE LIPSTICKS. All I wanted from this collection was DA & LG, so I tell the cashier I was told a Search & Send could be done for me to get the items I want. She flat out tells me "NO." At this point, I've had more than enough, and I say, "I was told by her *points to the lady that handed me my number* your fellow associated that a Search & Send could be done for me and this lady right next to me because we have been waiting outside since 9:20am to purchase a couple of lipsticks from your counter. It is only right that as a business you keep your word on something like this, especially to loyal customers like her & myself." Mind you, I didn't know the lady next to me personally, or anything. We chatted briefly about previous Mac collections, and it was only right that she got what she wanted, too. After sighing deeply in annoyance, the cashier finally gave in and told the MA that handed me my number to do a Search & Send for me.
I was SOOOO happy yall..I did a fist pump and errythang! Only messed up part about this is that because they were so busy, and because the MA was worried about other things, she messed up my billing address & shipping address. I found out about the mess up AFTER the fact, and had to call Macy's customer service ASAP to fix the problem so that the transaction could go through with no problems. If I would've known all this mess was gonna go down, I probably wouldn't have woken up as early as I did and gone to Macy's at all, but at the end of the day, I'm getting my lipsticks. I'm just busy asking myself...was it really worth all the trouble, stress, and drama? The MAC addict in me says "HELL YEA", but the other part of me is saying "Naw...." =\
I will keep everyone posted. I am also going to put in another complaint against UPS. Such a shame. They used to be such a good company. At least for me.
