UK Release Dates Discussion - All Brands Welcome!

[MakeMeUp79]

I got Eurydice and ESP lipsticks; repulse and boost lipglosses and the precision gel liner. I hope everyone got to check out with what they wanted.

 

[mushroomteagirl]

I really wanted ESP but it was out of stock You'll have to let me know how it is when it arrives and whether it's worth paying full price

 

[PeachTwist]

I still don't have an order confirmation e-mail from them. I'm a bit miffed considering I have the paypal receipt e-mail. So if I've paid, I better be getting my order. I tried e-mailing a couple hours ago but no response, not much of a surprise though.

 

[MakeMeUp79]

I still don't have an order confirmation e-mail from them. I'm a bit miffed considering I have the paypal receipt e-mail. So if I've paid, I better be getting my order. I tried e-mailing a couple hours ago but no response, not much of a surprise though.

Last time I ordered from them I got absolutely no confirmation from them til I got a text saying my order was out for delivery.

 

[PeachTwist]

Last time I ordered from them I got absolutely no confirmation from them til I got a text saying my order was out for delivery.

This is my first time ordering and I thought I had registered with them but apparently not. I'm hoping it'll all be smooth going though. Thanks for the reassurance.

 

[gracie90]

My order confirmation email was in my Junk folder, but hopefully everything will go through smoothly! I just wish I could have bought foundation grrr

 

[charlotte366]

My payment finally went through at 5.05.... With discount! I had so much trouble trying to pay, I switched cards and it eventually it went through, had 1 confirmation email from illamasqua, just hoping that I don't get charged more than once as it got very close to completing several times when I tried to use my credit card, but always appeared to abort and go back to my basket with all the bits still in it. Must remember to check my online statements over the weekend to check and if so email them to get it resolved! I suspect it will be a week before it arrives, they will prob struggle to cope with demand!

 

[charlotte366]

My order confirmation email was in my Junk folder, but hopefully everything will go through smoothly! I just wish I could have bought foundation grrr

I wasn't sure between skin base 2 & 3 but I ware warm ivory in bobbi brown and on their shade guide it suggests shade 3 so I also picked up the white as I have wanted it for ages and I can lighten other foundations too!

 

[duku]

I wanted the highlighter brush but it was sold out as suspected. Hope y'all get your orders okay.

I think they're running it again for an hour starting tonight at midnight (BST) so I may try to get Androgen and Hollow pigments.

 

[gracie90]

I suspect it will be a week before it arrives, they will prob struggle to cope with demand!

I'm glad you got what you wanted in the end! I paid using paypal, I thought it might make the process go a bit quicker (it didn't!)

 

[PeachTwist]

My order confirmation email was in my Junk folder, but hopefully everything will go through smoothly! I just wish I could have bought foundation grrr

I've checked my junk folder, no confirmation. I'm getting a bit worried now. I don't want to order it again between midnight and 1am (confirmed on Twitter) if it's not necessary but their Customer Service is closed and they're saying on Twitter it can take up to 48hrs. I'm a bit miffed - the sale will be over by then!

 

[gracie90]

I've checked my junk folder, no confirmation. I'm getting a bit worried now. I don't want to order it again between midnight and 1am (confirmed on Twitter) if it's not necessary but their Customer Service is closed and they're saying on Twitter it can take up to 48hrs. I'm a bit miffed - the sale will be over by then!

Did you make an account on the Illamasqua website? Maybe you can log in and see if they have any record of your order there?

 

[PeachTwist]

Did you make an account on the Illamasqua website? Maybe you can log in and see if they have any record of your order there?

Nope. I thought I had one, but apparently not. I have the paypal receipt but no confirmation of the order. I'd just like to know tbh so I don't waste the money re-ordering.

 

[charlotte366]

If

Nope.  I thought I had one, but apparently not.  I have the paypal receipt but no confirmation of the order.  I'd just like to know tbh so I don't waste the money re-ordering.

If you have a receipt you should be ok? My previous experience of illamasqua customer service is good, if you have a receipt from psypal then I would expect them to honor it to be honest, they will know that the website was struggling, does the PayPal email day what you ordered or have an order no etc? I doubt there will be a huge amount of stock left at midnight, I suspect they are using the gap to update stocks and a lot of popular products will be gone. I'm looking forward to trying some new bits and pieces but equally I had better add some new bits to my sale to make room !

 

[rockin]

I haven't received an order confirmation email, but I did save the page as a pdf file. I set up an account during the buying process, and I've had an email confirming that the account has been set up, so at least I'm sure I gave the right email address.

I ordered the Paranormal eyeshadow quad, Pink Raindrops, Scarce and Ouija nail varnish. I don't really need any more nail varnish, but I couldn't resist - the Ouija UV nail varnish sounded fun.

 

[Anitacska]

I only ordered the Paranormal palette. I got a confirmation e-mail, but it took a while to come through.

 

[Alisha1]

They look great! I might need another set of drawers soon and since the Homebase ones are cheaper and look exactly the same, then that's what I'll go for!
p.s. I love all your blushes!

Here's mine almost a year ago:





Random, but I went on a night out with my year at uni last night because we finished all our exams, and over a dozen of the girls (including me!) had their phones stolen out of their bags. I'm so annoyed!

Oh no my phone was stolen last year and it's such a terrible feeling considering I live off my phone! Plus it was expensive :/ Did you have your phone backed up on your computer? I thankfully did so getting the data back wasn't a problem it's just the fact that some arsewipe has my phone that's annoying!

I'm going to resist the midnight Illamasqua sale, I want the Matte top coat and one of the polishes but I want to buy the LE ones that are coming out with all the summer collections so I'm forcing myself to skip these :/ Shame I missed out on the extra 5% off that Debenhams had as I'm running low on my Clinique sunscreen :/ that's what I get for not coming on Specktra for a few days I guess! lol

 

[gracie90]

Quote:

Oh no my phone was stolen last year and it's such a terrible feeling considering I live off my phone! Plus it was expensive :/ Did you have your phone backed up on your computer? I thankfully did so getting the data back wasn't a problem it's just the fact that some arsewipe has my phone that's annoying!

I'm going to resist the midnight Illamasqua sale, I want the Matte top coat and one of the polishes but I want to buy the LE ones that are coming out with all the summer collections so I'm forcing myself to skip these :/ Shame I missed out on the extra 5% off that Debenhams had as I'm running low on my Clinique sunscreen :/ that's what I get for not coming on Specktra for a few days I guess! lol

I didn't, because I'm an idiot

When I eventually get a new phone I am definitely doing all the "find my iphone" apps and everything. Not having my photos and things is so annoying! Myself and 4 other girls in my year at uni have all reported what happened to the police, but I highly doubt I'm ever going to be seeing it again!

 

[duku]

Placed an order for Hollow and Androgen cream pigments and the neutral palette. Oops, went back for Naked Rose blush at the last minute.

Quote:
I didn't, because I'm an idiot

When I eventually get a new phone I am definitely doing all the "find my iphone" apps and everything. Not having my photos and things is so annoying! Myself and 4 other girls in my year at uni have all reported what happened to the police, but I highly doubt I'm ever going to be seeing it again!

Sorry to hear about your phone, Gracie! I hope your insurers sort it out quickly.

 

[gracie90]

Ha, I went back for Seduce cream blush and skin base in 01 to mix with my current foundations! Plus it was my 3rd order from Illamasqua.com, so I got 10% off everything, and then the 50% off too!!