Well, I called MAC today to complain about the stock/ insane quick sellouts that have been happening almost every release. The supervisor says we understand the frustration with LE releases to which I replied, almost instant sellouts every collection that most people do not even get a chance to buy is beyond LE - it's ridiculous. You should have enough stock for longer than 5 minutes. As a great customer of MAC I cannot buy one of an item right at release time, but a seller on ebay has 20 or so to sell of each item. I get the LE thing, but its been a bit insane the last few releases.
Estee Lauder Corp. called me just an hour after that because they wanted to note what they could improve on. They looked at my account & said, "yeah, you really are a great customer".
The last few times I've gone to a Macys, no one even wants to wait on me, or even answer a question because they are doing someone's makeup. The other day when I bought a lipstick the girl was actually quite rude about having to wait on me.