MAC All About Orange Collection (June 2013)

[xfarrax]

Well, I called MAC today to complain about the stock/ insane quick sellouts that have been happening almost every release. The supervisor says we understand the frustration with LE releases to which I replied, almost instant sellouts every collection that most people do not even get a chance to buy is beyond LE - it's ridiculous. You should have enough stock for longer than 5 minutes. As a great customer of MAC I cannot buy one of an item right at release time, but a seller on ebay has 20 or so to sell of each item. I get the LE thing, but its been a bit insane the last few releases.

Estee Lauder Corp. called me just an hour after that because they wanted to note what they could improve on. They looked at my account & said, "yeah, you really are a great customer".

The last few times I've gone to a Macys, no one even wants to wait on me, or even answer a question because they are doing someone's makeup. The other day when I bought a lipstick the girl was actually quite rude about having to wait on me.

haha I'm glad you gave them a piece of your mind!

I swear the customer service at mac stores in my area is ridiculous, a lot of the sales girls have no concept of customer service, mac should really invest in training them to deliver this because i feel like they recruit people who are void of any interpersonal skills. Especially in the more reputed stores like Selfridges, i've come across quite a few rude sales girls, I'd much rather take my money elsewhere and spend it on a brand who is more about customer service and less about shifting high volumes of product. I would defo complain next time it happens.

 

[makeupgrrl]

haha I'm glad you gave them a piece of your mind!

I swear the customer service at mac stores in my area is ridiculous, a lot of the sales girls have no concept of customer service, mac should really invest in training them to deliver this because i feel like they recruit people who are void of any interpersonal skills. Especially in the more reputed stores like Selfridges, i've come across quite a few rude sales girls, I'd much rather take my money elsewhere and spend it on a brand who is more about customer service and less about shifting high volumes of product. I would defo complain next time it happens.

Rude SA's are never ok, however being a MUA and having worked at a makeup counter before I can tell you first hand that MUA's come across plenty of rude customers who treat us like we are servants. I have personally had customers shove a product in my face and say "I want this"...not "Hi how are you, can you help me?". Or the customers who see that every MUA at the counter is busy assisting someone else, and even though they are greeted and assured someone will be right with them, have nasty attitudes about not being helped quick enough! Even though we are in retail, MUA's are people with feelings too, so it's hard to not be affected by rude, impatient people.Another pet peeve is people assume that all SA's work on commission (I never worked off commission so my check was the same no matter how much you purchase), so when they are greeted and ask if they need anything, they assume we are sale hungry and either ignore us or are rude....sorry about ranting but I feel like SA's get thrown under the bus on Specktra a lot and all of them aren't rude, sales hungry snobs!

 

[martiangurll]

Can anyone tell me what lipliner would be good to wear with Razzledazzler (i've tried Chicory but wondering if there's something else out there) and Flamingo? TIA!

Subculture would be my go to.

 

[martiangurll]

T gave Rainy Season a B, I'm shocked lol

That means its probably an A or A+ in my reality.

 

[sujusarangx3]

Is this going to be sold in department stores like Macys and Nordstrom? Or is it a MAC exclusive? :O Thanks!

 

[makeupgrrl]

Is this going to be sold in department stores like Macys and Nordstrom? Or is it a MAC exclusive? :O Thanks!

Yes it will also be in department stores

 

[sujusarangx3]

Thank you so much!!!! From it being sold out so fast on MAC online, I thought it was a MAC exclusive... I hope it's easier to grab from Nordies!!!

 

[elegant-one]

Ooh lala I see your picture now - beautiful sexy lady!

 

[sophhhh91309]

when will this collection launch on nordstrom.com ?!?!?

 

[xfarrax]

Ooh lala I see your picture now - beautiful sexy lady!

awwww thanks but your pic is beyond stunning!! (major hair envy right now)...i've been home all day with the cold so im pretty much a million miles from looking remotely human, also thought it was about time i stopped hiding behind the little pink heart.......as cute as it was. haha

 

[Richelle83]

Well, I called MAC today to complain about the stock/ insane quick sellouts that have been happening almost every release. The supervisor says we understand the frustration with LE releases to which I replied, almost instant sellouts every collection that most people do not even get a chance to buy is beyond LE - it's ridiculous. You should have enough stock for longer than 5 minutes. As a great customer of MAC I cannot buy one of an item right at release time, but a seller on ebay has 20 or so to sell of each item. I get the LE thing, but its been a bit insane the last few releases.

Estee Lauder Corp. called me just an hour after that because they wanted to note what they could improve on. They looked at my account & said, "yeah, you really are a great customer".

The last few times I've gone to a Macys, no one even wants to wait on me, or even answer a question because they are doing someone's makeup. The other day when I bought a lipstick the girl was actually quite rude about having to wait on me.

I wish they would get their verbiage correct. Limited Edition does not really mean Limited Quantity. This is seriously the only brand that has this issue and its rather annoying.

 

[Corally]

This collection is just gorgeous. It's gonna be released this saturday in Holland but it's so limited! Only three stores will get this collection and no online release. Rihanna is also really limited.. :headbang: But a lovely Specktrette's doing a cp for me (thank you :hug that consists of: AAO: Tart & Trendy Sushi Kiss Razzledazzler Royal Sunset Rihanna: RiRi Boy Heaux Perm: Up The Amp YAY. :flower:

 

[Richelle83]

YAY.

Getting all that in the mail will be super exciting!

 

[Corally]

:yahoo:  Getting all that in the mail will be super exciting!

Sure is! ompom:

 

[elegant-one]

I wish they would get their verbiage correct. Limited Edition does not really mean Limited Quantity. This is seriously the only brand that has this issue and its rather annoying.

Yep!!!

 

[elegant-one]

awwww thanks but your pic is beyond stunning!! (major hair envy right now)...i've been home all day with the cold so im pretty much a million miles from looking remotely human, also thought it was about time i stopped hiding behind the little pink heart.......as cute as it was. haha

well thats so sweet of you! Get better quick

 

[Richelle83]

My

shipped

 

[elegant-one]

I'm debating about neon orange

 

[NaomiH]

:clapping: I wish they would get their verbiage correct. Limited Edition does not really mean Limited Quantity. This is seriously the only brand that has this issue and its rather annoying. 

YES! THIS!

 

[lilinah]

Quote: Originally Posted by Spanky
Hi, I'm Spanky's sister, she's quite unwell, I won't bore y'all w/ the details, she just needs to get some solid rest for her GI system, strong meds & some tests. She kind of could tell that this was going to happen & from her last stint in the hospital the wifi doesnt work well. She has asked me to try & take care of her sale & buying a few things she "can't miss out on". She specifically mentioned & asked me to make sure & get her the RiRi collection stuff that is on line only, right? & the Sushi lipstick when it went live. I, of course, missed it because my minds not quite thinking about shopping. If anyone got an extra Sushi or bought one for someone that doesn't want it, please message me since I'm taking over her sale & messages, please. I don't want her to know I dropped the ball. She's missing you all like crazy! Thank you!


Hi, Spanky's Sister:

If someone hasn't already offered you a Sushi Kiss, i would be happy to get one for Spanky when i go to the MAC store to get my lipsticks on June 6th. We miss her too! And i hope she feels better soon!