RiRi Hearts MAC Summer Collection (June 18, 2013)

brittbby

Well-known member
Wair... They canceled ur order after u waited in the waiting room?? Not even om backorder?
No it was an order I placed around 215/2:30... The girl told me first that its cuz I placed multiple orders but I told her mac has a four item rule and that I just placed different orders with 1 if each item in each order and she said no they changed it so I asked her to send me something where they stated that and she backtracked and said that she didn't know why that happened and couldn't do anything for me...
 

Ashleybubbles83

Well-known member
Finally got updated...whew. MAC is really on some bullsh*t...to go as far as to intercept a package...like really? I think I'm gonna start rocking with NYX and Wet N Wild now...they won't have me cringing when I step into a waiting room now...
 

cheluck

Active member
Wait... They canceled ur order after u waited in the waiting room?? Not even om backorder?
I placed a few orders after the waiting room for 3 hours and 2 of them say cancelled. And I had other items in my cart not just from this collection. I just logged on to check my order status and saw that... Ill be calling them in the morning.
 

jjjwei

Active member
The 2 orders that I placed before 12pm got cancelled but they didn't email me about it. About to check my other 3 orders that I placed after 12pm. It was pretty surprising to see that RiRi Woo hasn't sold out!
 

brittbby

Well-known member
I placed a few orders after the waiting room for 3 hours and 2 of them say cancelled. And I had other items in my cart not just from this collection. I just logged on to check my order status and saw that... Ill be calling them in the morning.
I feel your pain. They said my stuff is gone. How that's even possible...who knows....
 

erine1881

Well-known member
No it was an order I placed around 215/2:30... The girl told me first that its cuz I placed multiple orders but I told her mac has a four item rule and that I just placed different orders with 1 if each item in each order and she said no they changed it so I asked her to send me something where they stated that and she backtracked and said that she didn't know why that happened and couldn't do anything for me...
Well it's a new day hun. Order away!
 

pleasantmacabre

Well-known member
I think she's in montreal if I remember correctly.. I placed my first order around 10pm est for 1 rrw..then second order of 1 rrb at 12:05am est which looks like is about the same time you placed yours.. did you get an email or does it show on your order status online that its been shipped? so odd that I live like 20 mins away from the warehouse or even hq but hasn't been updated or shipped yet the ones going farther have been ..lol..oh well lets see what becomes of this
I got an email from FedEx with tracking .. You'll probably get yours tomorrow .. I've had people order after me in other collections and get their shipping notice first but when I call cust service they're able to give me a tracking number just the status hasn't been updated yet .. So I wouldn't worry too much :)
 

yakusoku

Well-known member
I'll kick around this thread more for giggles, but I am done. Done. Who thinks I'm playing? This is a step too far and I don't give a damn what kinda collection they come up with. I'm not giving my money to this brand anymore. I have enough of it to last for years.
omg! that is ridiculous!
who does that? i would rather have them send me a cancel email than to find out it shipped and they want it back!
but they should be honoring all of the order instead of picking and choosing which order is going to be canceled!
 

bluelitzer

Well-known member
OMG I missed Erine the whole day. No MAC collection release is the same without you!

Though this would probably be the last collection I spend for in a long while. I'm seriously thinking of jumping ship to another brand. It will be hard but it's just wrong what they did to Shontay and a number of other people today. I can't give my money to a company that treats loyal clients this way.
 

ForeverJenn

Well-known member
So I finally got home and checked the status of my orders.. Canceled. I had 2 heaux and 2 riri boys (a of each for my sister) and now they're canceled. Thanks mac, thanks! All of a sudden trying to be fair, pah-leaseeee! :mad: thanks ladies for providing the link, you guys are awesome! I wish people wouldn't of called MAC, what was the freak out all about? What was the point, so many orders canceled. I'm pretty upset, I've been waiting since last week for this. Oh well, now ill have to wait to see if my back ordered items get shipped.
 

josephine90

Well-known member
So I finally got home and checked the status of my orders.. Canceled. I had 2 heaux and 2 riri boys (a of each for my sister) and now they're canceled. Thanks mac, thanks! All of a sudden trying to be fair, pah-leaseeee!
angry.gif
thanks ladies for providing the link, you guys are awesome! I wish people wouldn't of called MAC, what was the freak out all about? What was the point, so many orders canceled. I'm pretty upset, I've been waiting since last week for this. Oh well, now ill have to wait to see if my back ordered items get shipped.
Hopefully they get shipped! were those cancelled ones placed after the launch? a lot of ppl are getting cancellations before and after, god knows y
 

erine1881

Well-known member
OMG I missed Erine the whole day. No MAC collection release is the same without you! Though this would probably be the last collection I spend for in a long while. I'm seriously thinking of jumping ship to another brand. It will be hard but it's just wrong what they did to Shontay and a number of other people today. I can't give my money to a company that treats loyal clients this way.
I missed everyone today! :kiss: That's why I've been slowly switching to inglot. Better quality. More quantity. Less cost. And no drama! But i do admit, i love mac lipsticks! They royally :censored: up in this one tho. Blaming customers for their mistakes, canceling orders here and there, placing a "order discretion" policy after all the shit hit the fan (instead of placing the policy in the after-launch emails as opposed to on the homepage which would cover their asses on the canceling), and then not having answers as to why orders that were placed according to the rules were canceled as well. They're just making shit up as they go, and finally people are noticing.
 

miss0annette

Well-known member
I missed everyone today! :kiss: That's why I've been slowly switching to inglot. Better quality. More quantity. Less cost. And no drama! But i do admit, i love mac lipsticks! They royally :censored: up in this one tho. Blaming customers for their mistakes, canceling orders here and there, placing a "order discretion" policy after all the shit hit the fan (instead of placing the policy in the after-launch emails as opposed to on the homepage which would cover their asses on the canceling), and then not having answers as to why orders that were placed according to the rules were canceled as well. They're just making shit up as they go, and finally people are noticing.
Hi boo! #waves
 
Top