elegant-one
Well-known member
Its 'Heather' again...busy chicI got a response. Here it is:
Dear April:
Thank you for writing again. Please accept our sincerest apologies for any upset that has been caused.
We are very concerned to learn of your experience with MAC Cosmetics Online. Please be assured we have forwarded your email to management for review so that we may resolve this matter to your full satisfaction.
We appreciate your patience and understanding and will respond back to you as soon as possible.
Kind regards,
Heather
MAC Cosmetics Online
Customer Service
I hope they get in touch with you