RiRi Hearts MAC Fall Collection (October 3, 2013)

FPmiami

Well-known member
For those of you who remember my Nordstrom launch day debacle, here's another update. My Dulles Towne Center store didn't get their shipment of TTT that day but got everything else. We were told we had to just keep calling the store and it would be a first come, first served type of deal. After two weeks they said it wasn't ever coming. I emailed a complaint to Nordstrom.com. Someone addressed it and apologized and said they would forward it to the local store. The store manager called me two weeks ago (on a Saturday...impressive) to apologize. I was busy at the time so she left a voicemail asking me to call her back. I was kind of just done with apologies and had moved on. This past Monday she called again. Then she emailed me and said she had a TTT on hold for me and was preparing to ship it to me! I called and couldn't reach her, so I emailed her back. I gave her my address and told her she could put it on my Nordstrom account. She emailed me back and said she would give me a call after 4 today. I was flying when she called but her voicemail explained how sorry she was for that bad experience and that the lipstick would be sent free of any charges! I finally spooks with her tonight and she explained what happened and said she wasn't trying to make excuses, but that she felt that I deserved to know exactly what happened. She really went above and beyond to make this up to me! She said they take their customer service very seriously and try to right wrongs when they can. A free TTT?! My faith in Nordies is restored!
YES! Nordstrom is the best! I'm glad you came out on top, with TTT and money IN your pocket...for something else of course! LOL
 

Vandekamp

Well-known member
My order of WTC and riri woo was cancelled from Belk. Wasn't able to purchase them anywhere else either. Belk sucks.
I believe Belk still has the RiRi Woo lip liner. Also, I got RRW lipstick from Mac online in the black tube today. I know how you feel about WTC. They cancelled my order of WTC too
 

Odelia

Well-known member
Is WTC really worth getting?!
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Is it really that special?
 

KrystalAnne

Well-known member
Is WTC really worth getting?!
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Is it really that special?
TBH I'm not head over heels with it on its own. But the babies it makes when you put it on top of other lipsticks are so beautiful! Like on top of RiRi Woo (or any red liner/lipstick that's similar) or Embrace Me...it's gorgeous.
 

AkeshialuvsMAC

Well-known member
For those of you who remember my Nordstrom launch day debacle, here's another update. My Dulles Towne Center store didn't get their shipment of TTT that day but got everything else. We were told we had to just keep calling the store and it would be a first come, first served type of deal. After two weeks they said it wasn't ever coming. I emailed a complaint to Nordstrom.com. Someone addressed it and apologized and said they would forward it to the local store. The store manager called me two weeks ago (on a Saturday...impressive) to apologize. I was busy at the time so she left a voicemail asking me to call her back. I was kind of just done with apologies and had moved on. This past Monday she called again. Then she emailed me and said she had a TTT on hold for me and was preparing to ship it to me! I called and couldn't reach her, so I emailed her back. I gave her my address and told her she could put it on my Nordstrom account. She emailed me back and said she would give me a call after 4 today. I was flying when she called but her voicemail explained how sorry she was for that bad experience and that the lipstick would be sent free of any charges! I finally spooks with her tonight and she explained what happened and said she wasn't trying to make excuses, but that she felt that I deserved to know exactly what happened. She really went above and beyond to make this up to me! She said they take their customer service very seriously and try to right wrongs when they can. A free TTT?! My faith in Nordies is restored!
a blessing! GOD knows we need something free every now and then to feel appreciated lol. But I'm glad u got ur lips!
 

pinkpaint

Well-known member
Is WTC really worth getting?!
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Is it really that special?
WTC is the EXACT same color as Meltdown. Swatched them side-by-side on launch day. It's funny because I don't think many people would have tried this color had it not been in this collection. Meltdown is just one of those random perm colors that no one ever talks about and you forget it exists.
 

smileyt06

Well-known member
WTC is the EXACT same color as Meltdown. Swatched them side-by-side on launch day. It's funny because I don't think many people would have tried this color had it not been in this collection. Meltdown is just one of those random perm colors that no one ever talks about and you forget it exists.
It reminds me of jist a little too. I had just bought jist like 3 weeks before the launch and now it sucks because they are almost dupes
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vmb8706

Well-known member
The ttt i bought frm macs site restock last week is wayyyyyy less patchy and dry it goes on smooth as butter they def reformulated the latest batch i love it now
 

BeautyByLele

Well-known member
  Is WTC really worth getting?!  :unsure:   Is it really that special?
WTC is the EXACT same color as Meltdown. Swatched them side-by-side on launch day. It's funny because I don't think many people would have tried this color had it not been in this collection. Meltdown is just one of those random perm colors that no one ever talks about and you forget it exists.
I purchased meltdown before and hated it and gave it to away... So I didn't even bother with WTC
 

BarbieWalters

Well-known member
WTC is the EXACT same color as Meltdown. Swatched them side-by-side on launch day. It's funny because I don't think many people would have tried this color had it not been in this collection. Meltdown is just one of those random perm colors that no one ever talks about and you forget it exists.

Woooowww it really is...I forgot about that color. And just like Meltdown WTC makes me look like I live in the 70's (very Disco-y)
 

BarbieWalters

Well-known member
The ttt i bought frm macs site restock last week is wayyyyyy less patchy and dry it goes on smooth as butter they def reformulated the latest batch i love it now
Ugh I missed restocks! I'm so happy you got the better formula though...I am the QUEEN of Missed Restocks LOL...

I'm going to bite the bullet and buy one of those 44.99 Nudes on Ebay I guess lol
 
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